Permies

At Permies.com, we offer digital content and advertising services. This policy outlines how we fulfill orders, handle refunds, and manage disputes.

Delivery of Digital Goods

Upon successful payment, customers receive immediate access to purchased digital content, such as PDFs, streaming videos, or other digital content on the forum. Access is provided via a download link or access link sent to your registered email address. Please ensure your email address is correct to receive access instructions.

Delivery of Physical Goods

Physical goods are shipped within 3-5 business days of order confirmation. Customers will receive a tracking number via email once the order ships. Delivery times vary based on location and shipping method selected at checkout. Please ensure your shipping address is accurate to avoid delays.

Refund Policy

Digital Goods

Refunds for digital purchases are evaluated on a case-by-case basis. A refund may be granted if the customer has not accessed or used the digital content in any way, at the sole discretion of Permies.com. To request a refund, contact us at within 7 days of purchase, including your order details and reason for the request.

Physical Goods

Refunds for physical goods, such as DVDs, are accepted only if the item has not been received 90 days after the order confirmation date or if the item is defective or incorrect. Customers must notify us within 14 days of the 90-day period or within 14 days of receiving a defective or incorrect item. Customers are responsible for return shipping costs for defective or incorrect items unless otherwise agreed. To initiate a refund, contact us at with your order details, tracking information (if available), and reason for the request. Refunds will be processed within 7 business days of approving the request.

Questions? Comments? Rude Gestures?

Most communication at permies.com happens in our vibrant community forums. If you have questions about a specific product or need help consuming the content, you can post a reply to the forum thread featuring that item. Our community will provide feedback and support. For more discreet inquiries, you may email us at .

Disputes

If you have an issue with a purchase, please contact us at . We aim to resolve concerns promptly and fairly.