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Posts: 8
Location: Murfreesboro, TN
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Despite adding my secondary email last year (the one I use for kickstarter) I am missing some access to a few things that I received emails for.

Premium content from: $150 Rocket Ovens pledge last year and a $10 pledge for Building a Better World in March.


in My Stuff:
Complete Wild Edibles Package by Sergei Boutenko (1 HD video + 10 eBooks)
Building a Cob Style Rocket Mass Heater - HD instant view
permaculture playing cards e-book download
fire science dvd as HD instant view
177 hours of video: the 2017 Permaculture Design Course and Appropriate Technology Course
5 hour tour of wheaton labs
Better Wood Heat: DIY Rocket Mass Heaters 8-DVD Set as HD instant view
Hugelkultur Micro Documentary - HD streaming
Care and Feeding of Rocket Mass Heaters - HD streaming (30 minutes)
Justin Rhodes 45 minute video tour of wheaton labs basecamp

NOT in My Stuff but in email:
-The Design and Build of the Giant Solar Food Dehydrator
-Solar Dehydrator Plans
-"Rocket Ovens DVD (multiple formats)
-Rocket Oven Materials, Tools and Safety microdoc
-microdoc: review of the 2014 3-in-1 build
-microdoc: building the easy bake coffin
-microdoc: introduction to welding
-Cooking with a Rocket Oven - microdoc
-microdoc: welding a grate to go on top of a portable j-tube
-microdoc: rocket mass heater season extender
-a lovely piece of permies.com PIE
-wofati microdoc
-12 rocket mass heaters microdoc
-19 skiddable structures microdoc


Thanks for help and thanks for your work in making the world a better place.

-Steven

 
pollinator
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I've only done the 1 kickstarter (better worlds) but some of the kickstarter goodies are coming as things specifically for my account (added to my stuff automatically) and some is coming in the form of gift codes. If the email contains a list of links, you need to click the first link while logged in and add the goodie to your stuff. Then you can give the other links to friends.
 
steward
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Starting with the rocket oven kickstarter, and looking for just one of the items, let's see if we can solve the mystery.

The Design and Build of the Giant Solar Food Dehydrator



I found that on august 31, 2018 we gave access to your kickstarter email address.   I see a report that says "user not found. invitation email sent" and "08/31/18 16:41 Invitation email sent. Pending action from user..."



I found this thread where i was trying to help you sort some stuff out and asked you some questions that you didn't answer - is that because those aspects are all right as rain?

That conversation was happening around August 10 last year.  And it wasn't clear if your second email address was added to your account yet - at that time.  I can see it now.  

Let me see if Devaka can help us a bit with this.


 
Steven Neusse
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I may have missed the questions at the end of your post, because you clarified the download access mistake and username issue. Sorry, I haven't been a good permies forum lurker.

I did in fact add the email following the very first access email, before I made that post so the system didn't catch it and was still giving errors.

To be clear: I was/am still getting error emails after long having added my secondary email.

Now that we're getting a permaculture farm going we're looking to start building some of those goodies so I'm just looking to get the access to the one missed by automation.













 
steward
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Steven Neusse wrote:To be clear: I was/am still getting error emails after long having added my secondary email.


Can you please help me understand what kind of error that you are still getting? I suspect that that would give us some clue as to what's going on. Can you quote the exact error message?
 
Steven Neusse
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2018
As I mentioned last year in the thread Paul linked: I added a secondary email in August after the first Kickstarter email told me to.
I continued to receive emails for my email not being found on my account, though I received access to the things I listed above. Seems to be half and half.

2019
It seems with the latest Kickstarter in March the "email/account not found" emails are coming back in.


So, I am requesting access to all the things I listed in my post that I don't have access to from last year, and some kind of fix to the issues happening now.


also, if possible, I would still like my yahoo account removed and my primary address changed to my gmail.
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Devaka Cooray
steward
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It looks like there were two accounts with the same gmail address. The other account was just an email-only account used for dailyish subscription. I merged the two accounts for you, and you should now be able to access all of your kickstarter goodies. Please check and let me know if everything looks sorted out.

Steven Neusse wrote:also, if possible, I would still like my yahoo account removed and my primary address changed to my gmail.


Done! Gmail is now your primary address and yahoo is your secondary address.
 
Steven Neusse
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Thanks Devaka. Everything seems to be well now.
 
I can't take it! You are too smart for me! Here is the tiny ad:
Solar Dehydrator Plans - Combo Package download
https://permies.com/t/solar-dehydrator
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