Hi Ashley, I've taken some time to browse your company's offerings and have a few questions.
I'm a little unclear on snow-load capacity. Is it rated for 25 lbs / sqft after I've installed the "additional roof and eave supports" mentioned in the Q&A tab, or before? Also, the roof on the Ascent seems a lot easier to keep clear of snow than on the Elite -- is that your (collective)
experience? We occasionally get more than 25 lbs of snow in one fall (December 19th of 2022 took down a lot of outbuildings) and I'm not eager to spend $10,000 on a
greenhouse that's just going to collapse.
The panels are listed with a 10-year lifetime. What does end of life look like? And do I replace them from my
local hardware store or buy them from you or what? And actually, how long has Grandio been in business?
Also, the warranty feels like you're trying to present your work as being so good that you're going to stand behind it but it's so full of caveats and loopholes that it makes me fear you wouldn't have to honor it when things to go wrong. Can you speak to that and how the company actually handles warranty claims?
Thanks for stopping by!