Dawn Hoff wrote:I think very much you should out the complainer in to work with whomever he complains about.
I'm also thinking that a polite "ummm, have you told them?" Might be a good thing once in a while.
What might be really really useful is to have a non-violent communication work shop ;-) That to me is really people care - learning to be assertive, and positive at the same time, is the best tool I've ever ever learned (I'm still working at it, it's an squired skill).
paul wheaton wrote:I think 90% of the challenges can be solved with "pair programming", but, of course, we aren't programming.