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Help with Scubbly isssue

 
Posts: 37
Location: San Francisco/Gualala, Ca (zone 8)
hugelkultur forest garden woodworking
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Greetings Paul and Co.

Back when you were running the combo deal for the 4 RMH videos along with the World Domination Gardening videos, I bought the package and proceeded to download and watch all 4 of the RMH videos.

A day or two later, I downloaded the World Domination Gardening videos, but it was an unattended d/l and while I *thought* I had them, now that I'm ready to watch them it turns out I have 3 5Kb files...Ooops...

I know that Scubbly provides a limited period to download before it expires, but I was wondering, as this is kind of a unique situation: Is there a chance you could help me with this? I can provide you with a Paypal transaction ID or the original download token.

Sorry for the inconvenience and this will teach me to take the reliability of my connection for granted.
 
steward
Posts: 28036
Location: missoula, montana (zone 4)
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I think you get 30 days. Have you contacted scubbly?
 
Ryan Sharon
Posts: 37
Location: San Francisco/Gualala, Ca (zone 8)
hugelkultur forest garden woodworking
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It has been more than 30 days and yes, I did contact them.

Not long after I posted this they responded to my message and reset my download token with no hassle.

Scubbly truly is awesome!

Sorry for distracting you from the much more important task of completing the new RMH videos. I look forward to downloading my dd version soon!
 
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