I did not read though this whole thread but its obvious that this couple did not know much about Paul before they arrived. Theres a reason Paul expects his more permanent people to listen to his podcast and get to know him before they get there. He is rough around the edges but does not try to hide that. Hes a self proclaimed "ass-hole" and to expect any less is setting yourself up to get your feelings hurt. He has set up the lab to give people the opportunity to practice permaculture, different artist and different expression. That being said its not designed for people to be baby sat, but to use there resources to kick ass and make their own piece of paradise.
I was still in college when I went out to base camp and the lab and paul told me I was going to school to be Monsantos Bitch. I disagreed, but I didnt go bash the guy on the intewebs. Hes awesome and I still love the Guy for all that he has done for permaculture. My experiences in the nowheres of Montana were amazing, Paul is always upfront and in that way he will never let you down. I cant wait till we can make that long ass road trip from Georgia for another trip to Pauls amazing permiculture site.