Devaka Cooray

Hi bob,

As I can see from our logs, a lot of emails we sent to you in March this year have bounced back for "554 5.0.0 Service unavailable" errors. After receiving so many bounced emails, our system automatically flagged your email as invalid. Could it be possible that the email servers at @j***o.com were not up and running all time? If it helps, I can forward some of the bounced emails to you.

That said, I agree that our system should provide you a way to sort this out in case of a valid email. In fact, we will have that feature very soon.

For now, I can manually change the email address on your permies account back to the previous address, and see if our system can send emails without getting bounced. Does that sound like a good plan?

paul wheaton wrote:The old view will probably go away today.

And now it's gone!

Thank you for reporting this and helping us maintain a smooth software, Chris!   I just gave you an extra pie and apple (mmmm, apple pie?)

Chris Kott wrote:My pie rollover date is the third of each month, as in, that's the expiry day.

The exact time the rollover happens on the site could be off by several hours. So, in some months it could be on the the third day, and in the other months it could be on fourth, or second. Apparently it happens yesterday for you. However, you won't run out of pie until the exact expiration date and time mentioned on the pie page.

Thanks for sharing your experience, Patrick!

Patrick Bales wrote:*   I do notice that each time I have edited my ad, the ad no longer runs until approved by a staff member (which is acceptable practice). After a 3-4 day wait for someone to approve the change, however (including weekend) I do contact permies staff directly with the same request, after which my ad begins running again.

We just made a change to the forum software to make this easier for you and everyone who runs DX5 ads.
From now on, there is no waiting - you can edit your DX5 ads willy-nilly and your edits will happen immediately without a wait.

Paul Petrea wrote:Would it be possible to add the file to a cloud service such as OneDrive or DropBox, which could then sync with our respective machines without the download repeatedly dropping out?

Personally, I use a number of cloud services, mostly for this reason.

Unfortunately, we don't have a feature to transfer files from permies to third-party cloud services.

I can see that your downloads have been interrupted due to network errors. That should be your ISP trying to reset the connection. Do you have a secondary internet connection to try this with? Maybe a mobile network?

Patrick, it should be working again.

Patrick,

I'm trying to fix this for you as soon as possible.

To discuss more about this issue, I just sent an email to the email address your permies account is registered with.

Fixed. Please check again.