If you're thinking of buying a Harvest Right Freeze Dryer, I believe they still have quite a few kinks to workout. This is my opinion as I just purchased one and live in a residential area with neighbors in close proximity.
1st- I purchased the oil less pump because their description stated it was quiet. This statement is false... it is extremely loud, especially during the drying process. 2nd- While in use, water puddles, I mean lots of water flows out from the front of the freeze dryer. When I called customer support, I was instructed to slightly lift the front to allow the water to drain to the back (they no longer provide/include the door pad with your purchase). 3rd- You need small hands and arms to be able to grab and lift the tray holder out of the drum, otherwise you scrap the inside of the drum. My husband cannot fit his hands or arms in. 4th- When placing the tray holder back into the drum (another reason needing arms to squeeze in) you need to make sure the electrical wire doesn't kink or the tray doesn't get caught on the wire 5th- There are no rails to place the tray holder on thus you scrap the inside of the drum and you cannot tell if you placed your trays level into the drum. 6th- This dryer and pump runs hot and where I live humidity is high. Even though I have my doors and windows open I still get a message stating warm temperature, drying time may be longer, thus I turn on my air conditioner, so I don't have to run the freezer dyer any longer than necessary. For the price paid, I have a higher expectation than what was received.
