Hello. Perhaps someone has experience with the Canadian Pompco horizontal piston pump. I bought the stainless model as the water is a bit salty. My problem is that the drive wheel is extremely tight and hard to rotate. The dealer said that he'd be worried if it wasn't tight and it will loosen up. But the electric drive motor simply spins its pulley without making the pulley belt turn. Everything is set up ok, but its clear the pump is tight. Is that normal? I'm in Australia not Canada and my emails have not been answered by the company. Thanks for any advice.