Kayla Gtz wrote:Look no further 🙌🏻🙌🏻 -- I had tried everything to unclog this ongoing issue. The vinegar and hot water was only a temporary fix, Draino would take days to drain, and the snake could not reach the back where the issue was... Once I finally got in touch with Seperatt, they suggested I replace the internal urine pipe (the blue/white one that the urine goes directly into and drains on the inside wall of the unit to the back pipe - Google search image of im not making it clear enough). I read a review there that said they could've just cleaned it instead of replacing it -- so there you have it. You simply unscrew the two yellow tops on either side of of the blue urine catcher. Wiggle the pipe out. The smudge in mine was intense and disgusting towards the end of it. I hosed it out, clean as new and put it back in. Make sure you connect the other 2 pipes back to it towards the back end (one is behind the toilet unit and one is a little hose part - you will see these when you're in there). I had an after thought that I should've used the snake to poke out the second tube in the back that this connects and drains into the gray water - and might have to do this at a later time, I'm not sure - but it is now draining perfectly. I can't believe this problem I've struggled with for months on end, and have resorted to peeing outside (I'm a female 😒) was this simple to fix!! I hope this helps others!!
How did you get the tube out? Did you have to disconnect the toilet from the wall?
