I see this thread is kind of old, but I just want to say that I KNOW WHAT YOU'RE TALKING ABOUT. we had wildblue/exceed for a while and we got to a point where we couldn't take it anymore. we were recommended to it by friends who told us it was so much better than hughs WHAT WERE THEY TALKING ABOUT? we were thinking to ourselves. if you're looking for a good hughesnet gen4 satellite internet provider, we haven't found anything better (yet) than http://www.calera.biz
. its not perfect but at least we're not going bald from frustration anymore! if you know a better one, please list it here because our contract is almost over and we might switch if we can get a better deal somewhere else!