Peter Ellis wrote:Any companies you would recommend? Any to avoid? And I know, all insurance companies are vultures that will never pay on a claim, but that doesn't help when you're trying to find the least evil choice .
For what it's worth, I'm an independent claims adjuster. I do commercial and residential claims for about thirty different insurance companies here in Michigan (some of them based here, some of them national).
They form a spectrum, as you might guess, from
those who never want to turn loose of a dollar on one end, to the other end where
they'll bend the rules in your favor, for the sake of good word-of-mouth.
There's a perception out there which you alluded to- that they're all clustered at the stingy end. My experience is that
they form a pretty typical bell curve. A few extremely strict, a few extremely generous, and most of them halfway between.
I don't generally get to see any information on premiums. I'd
assume that the strictest companies can charge the cheapest rates, and the loosest companies have to charge more, but insurance is a weird business, and that very well may not be the case.
(Did you know most insurance companies pay out more claims every year than they take in in premiums? All of the budget- salaries, facilities, equipment, everything- comes from investment returns. The law requires them to sit on these mountains of money so that they can promise they'll be solvent no matter what, and those mountains of money generated some investment return. It's
enough to run the whole company on. Weird, right?)
Anyhow, I think I'll refrain from publicly naming who's strict and who's generous, but PM me if you're curious.
I think anyone would be well-served to talk to a
couple of independent insurance agents (who can
sell you policies from lots of different insurance cos) AND a
few captive agents (who have just one company name on the door- Farmers, State Farm, AAA all use captive agents). Because different insurance cos have different target markets that will affect their underwriting decisions. You can't know who's wanting to reduce their number of single family homes under $200k within 15 miles of a 50,000-population
city and increase their number of 2-5 family homes under $150k in the twelve counties south of I-96. That's a really specific made-up example, but it's to illustrate the kind of rebalancing decisions that are constantly going on, and can really affect you the customer heavily, without you being able to see why.
So shop around.