Years ago, we took a tax refund and bought what we thought would be our last refrigerator, a Kitchen Aid side by side. It died within 6 weeks. After various exciting "adventures" between us and the store we bought it from and Kitchen Aid (which included sending a part to Alaska!) it would work, then fail again... we did this 3 times. The store finally got us a "loaner" while they tried, again, to figure it out. There was a freon leak. There wasn't enough tubing to attach the mechanism with the colored smoke to find the leak. They tried and tried again and again.
We finally got a new copy of the fridge from Kitchen Aid. It died 6 years later, or started to and we replaced it at the first hint of trouble because of the issues before we knew there would be no real repairs available, probably. We bought a smaller Fisher & Pakel, which we still have.
At one point in my youth, I spent 3 months working for Sears on washers & dryers. My partner is handy. But our long-term solution to this problem was to buy a convertible fridge/freezer, so we have a backup, also, if we stay here, a California closet and/or a root cellar is in my plans. The fridge/freezer are needed most critically for: milk, eggs, cheese, any meats, and ice cream. I can live with a lot less space than I have if I have to -- and I will.
The lack of repair-ability has gotten us to consider, seriously, the difference between convenience and what we really need. We could make do with a cold storage (like the root celler/CA closet) and small apartment sized units, instead of bigger ones. I'd rather have a ceramic fridge with no moving parts or an apartment size fridge than go through what we did with the KA.