William Bronson wrote: I used to be service plumber, and learned the hard way that a 5 min 150$ toilet unclog did not make the customer happy, but closing the door, unclogging the toilet and then spending 15 minutes making noise did make the customer happy.
A little murmured cursing didn't hurt either.
We don't murmur our cursing here in Boston.
A couple years ago, after some difficulty with some 25 year old thermostats, I installed new smart thermostats in my employer's house. It was the beginning of the heating season, all seemed to be okay, then trouble... since one thermostat was behind a door it couldn't sense any motion and wrongly decided that no one was home. We figured that out (can't remember the details now) and it was back to working. But, then the next weekend rolls around, the temperature outside had dropped, and the house kept getting colder. I get a call on Saturday afternoon, about how the last two nights were cold and colder and how today the house was down in the 50's! I get told a story that the heating company had just been to do a yearly maintenance, and they said "oh yeah, those smart thermostats are a real hassle, we don't recommend them." She apologized for it being Saturday but "You need to come out to put the OLD thermostats BACK IN!!"
An hour drive with a stop at the workshop to retrieve the old parts, tools, and get to the house. Dig right in, un-installing, stripping wires, re-installing... all three thermostats... another hour. Switch the power back on, test... wait... and no heat. Try the other zones, wait... no heat. I go down into the crawlspace, to see if I can learn anything. I switch on the light, at the bottom of the steps and looking directly at the air-handler from 8 feet away...
Are you FUCKING KIDDING ME!? There's circuit breakers built into the unit, and one of them is OFF because the side panel was put back crooked, and pushing against the switch!!
FUUUCCCK!!! In a crawlspace, in a closed house, on a secluded property, no one can hear you scream.
I can't even turn it back on. I have to go back to my truck for the right tools. I take some pictures first, then reinstall the panel correctly, and wouldn't you know, those "extra screws" on the floor, actually fit into some empty holes that line up now...
*Click* the breaker back ON, and there was heat again!
Three hours and change, at this point. Sent "as safe for work as possible" message about the situation, and "yes, you have heat.", before packing up, locking up and driving an hour back home.