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Issue with email and password

 
Posts: 44
Location: Texas Zone 9
3
forest garden trees rabbit chicken food preservation bee medical herbs homestead
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I've been trying to find a FAQ or a thread that addresses this, but came up empty.

I am attempting to change my email address and password in the My Profile section.  I entered the requested info, including my old password, and I got a message that a confirmation email was sent to my new address.  However, I have not received that email.  I've checked, double-checked, and triple-checked the email address I entered, checked my spam filter, waited 30 minutes, rechecked everything, but all to no avail.  What else can I try?
 
steward
Posts: 3362
Location: Moratuwa, Sri Lanka (zone 12)
1947
transportation cat dog books solar
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I can see from our logs that a confirmation email was actually sent to your new email address.

To verify this, I have personally sent another email to your new email address. Can you please reply to it?
 
Rosie Carducci
Posts: 44
Location: Texas Zone 9
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I finally figured out the issue after I saw your email in my inbox list, but then it disappeared.  I forgot that I have a filter set to move all of the emails from permies to its own folder.  That's where both emails were hiding.  Problem solved!  Thanks!
 
Devaka Cooray
steward
Posts: 3362
Location: Moratuwa, Sri Lanka (zone 12)
1947
transportation cat dog books solar
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It's good to hear that you figured it out :)
 
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