Getting into the purple deck kickstarter support forum

First, try to get to the support forum https://permies.com/f/525/

98% of the time, the reason that you cannot get to the support forum is that your kickstarter email address is different.  Simply add your kickstarter email address to your permies account:

get your kickstarter email address from your kickstarter settings:







then add your kickstarter email address as a secondary email address for your permies account:









If that works for you, great!  If it doesn't, leave a comment below and we'll get you sorted.

Hate to be a 2-percenter, but my email here and there appear to match.

Bounce Cates wrote:Hate to be a 2-percenter, but my email here and there appear to match.

Verified!

Is there a chance that the email on kickstarter changed in the last few months?

I see you performed some magic. I do have access now. Thanks for your diligence!

I didn't change my KS address, but maybe the hiccup was down to timing? I created my permies.com account well after you created https://permies.com/f/525/.

Your post sparked a lot of research!  Lots of rabbit holes.  In the end, we found out that you signed up for permies last month ...  BUT you also signed up in 2019!  And in an interesting way that doesn't exist anymore!

There is still at least one more thing to fix.  Our code monkey, Devaka, worked on this through the night while i was sleeping!