I didn't comprehend the sap disease thing was practically at the graft union, even though you said
Jp Learn wrote: if I prune the Indian Free back below the damage, I would be left with about .25 inches about the graft union
I'd be phoning them. Email gives
them way too much room, and makes
me excessively careful with my words.
Nothing like a good conversation ...
When calling, if there's any resistance to a refund I'd politely offer to send my photos to the nursery manager to look at.
It's a bit passive-aggressive blackmaily, but I think any self-respecting nursery person would look at those photos and think
"that's not going to be good for business"