Could anyone help me figure out my ad-sense account?

I have no idea where to post this, but I'm from Canada and I have a YouTube channel which has ad-sense turned on and has for a couple years now.

Google owes me some cash and I'm trying to figure out how to get it, but every time I try to set up my bank account and get it verified, it doesn't send me the verification test amount ever.

I've tried this many times and still can't get it to work.

Has anyone else had this type of issue? I'm finding the Google help pages to be no help, so I thought I'd ask here because I figured there would be someone who might know.

I've been working on this for weeks and I think I've finally found the issue.

If your transit number is only 3 characters, they want you to enter a 0 first so it comes out to 4 characters.

I read this here. https://support.google.com/adsense/answer/1208358