Site Issues

Hi Permies Staff,

Account Issues:
Goodies from Kickstarter going to my older permies email only instead of also to my newer email used with Kickstarter campaign.

-How can I replace my primary email? I couldn't sign up with my new email because of the name restriction.
-Can usernames also be changed?


Big Download Issues:
Permies bandwidth seems to be lacking and the issue seems to be ignored since PDC was released. This is a bit frustrating.

See quote:

S**********da wrote:
Hi!
I am having lots of problems in downloading these videos .. even the tiny downloads are downloading at a slow speed. Also I noticed that if I try to download 2 of them together, invariably both downloads will stop after sometime.
Is it because of the bandwidth issues at permies? Is there any superspeed download option?

How is this going to work out when everyone who kickstarted rocket ovens starts to download PDC/ATC videos at the same time?

Thanks for help,
-Steven

Steven Neusse wrote:Goodies from Kickstarter going to my older permies email only instead of also to my newer email used with Kickstarter campaign.

-How can I replace my primary email? I couldn't sign up with my new email because of the name restriction.

I am not sure, but it sounds like you just said that you created one account, ditched it, and created a new account, but since the name is the same, the system gave you grief - because the system is trying to keep the same person from creating two accounts.  

Am I on the right track?  

Maybe I need more information about what you mean by "name restriction"?

-Can usernames also be changed?

Yes.  See "my profile"

Big Download Issues:
Permies bandwidth seems to be lacking and the issue seems to be ignored since PDC was released.

Ouch!

Permies bandwidth has always been rock solid.   I don't understand what you are saying.  

See quote:

S**********da wrote:
Hi!
I am having lots of problems in downloading these videos .. even the tiny downloads are downloading at a slow speed. Also I noticed that if I try to download 2 of them together, invariably both downloads will stop after sometime.
Is it because of the bandwidth issues at permies? Is there any superspeed download option?

How is this going to work out when everyone who kickstarted rocket ovens starts to download PDC/ATC videos at the same time?

Do you have a link to where this came from?   I am curious what the end result was.  

Last year we handed out the keys for everybody to download all of the PDC and ATC giant downloads at the same time.   And the trouble wasn't bandwidth, it was the server.  After a day, the huge demand passed and all was well.   Not a spec of trouble in that space since.  

If you are having trouble, then my first thought is to explore your connection.

This account is my original account from the 1st address. I didn't exactly ditch it so much as my 2nd address was used for the RO-Kickstarter and I wanted to just merge my permies emails and Kickstarter emails into my 2nd address. Yes, the system blocked me from creating a new account as you said. I added my 2nd address from the link provided by gir bot to my Kickstarter address.

I see no way to edit username or emails in the 'My Profile' only a request name change form for first and last names. Am I missing a universal edit button somewhere? The only way I was able to add a 2nd address was from the kickstarter goodies email telling me how to add one.



I have had about 20 failures and 30 successes on the downloads. It has been mostly fine for the last few hours. I suppose it to be an international traffic issue and not a permies issue since your net is solid. I only mentioned it because this person mentioned failures as well 10 months ago.

There was no follow up to the quote:
https://permies.com/wiki/68013/Index-VPDC-Big-Download-Videos

It sounds like we have a few things to sort out.  

First, thanks to trying to answer your question, it came to my attention that I handed out the wrong thing yesterday.  So I hit the "undo" on HD download and then gave all the right folks (including you) access to HD streaming.   More on that here  https://permies.com/p/745455

This account is my original account from the 1st address. I didn't exactly ditch it so much as my 2nd address was used for the RO-Kickstarter and I wanted to just merge my permies emails and Kickstarter emails into my 2nd address. Yes, the system blocked me from creating a new account as you said. I added my 2nd address from the link provided by gir bot to my Kickstarter address.

So the two email addresses are on this one account now, right?  That sounds like the way it is supposed to work.   So this part is all working correctly?

I see no way to edit username

I know that we have been moving the system in a direction to eliminate the usernames.   Perhaps this is a step in that direction.   Is there a reason you need to change the username?

... or emails in the 'My Profile' only a request name change form for first and last names. Am I missing a universal edit button somewhere?

When I click on "my profile" I see:

    First Name:
    Last Name:
    Email Address:

That is not what you see?