posted 5 years ago
Hi Jenny; Keep trying to contact Hoss.
If you need to use your tool, then take good photo's of the damage. Use a good two part epoxy and make a repair. (No Super Glue!) Take good photo's of your repair.
If you do not hear back from Hoss , write them one last time show them the photo's again.
Then tell them if they do not care to respond, that you will happily post anywhere and everywhere how lousy the workmanship is of the tools and the company backing of their product is nonexistent...
That might just get their attention.
Lets give them the benefit of the doubt and hope their response is on its way to you as we speak!
Maybe a new Diamond hoe is already on a Fedex plane flying your way!
For all your Montana Masonry Heater parts (also known as) Rocket Mass heater parts.
Visit me at
dragontechrmh.com Once you go brick you will never go back!