A little help please!

Greetings all!
What a lovely community!
Anyways, I got for a second time the ""stating truth rather than opinion" warning.
Indeed, English in not my native language. I try my best though. I would be grateful if someone could check my post here controversial post and point out my mistakes, so I can be more user friendly and open to other opinions.
Thank you for your time,
Daniel :-)

I don't know the situation as I've just woken up and haven't had my coffee yet.

We have over 40 active volunteer staff here, but the keyword there is 'volunteer'.  It might take a bit of time to research your situation.

So, the problem is the way it was phrased.  It was absolute as if there is no room for other ideas.

Like saying the sky is never orange.  Sugar is never good... it doesn't leave room for other people's experiences, and saying absolutes like that make the writer look foolish or ignorant.  (the sky is orange during forest fire season and sugar is used in medicine and food production as an aid to kill unwanted bacteria - not to mention transformed by the yeast during fermenting).

If you phrase things like "I read in this book..." or "I heard..." then it sounds like your personal experience rather than telling other people that their experiences are false.

But even better is to avoid the "this doesn't work" kind of factual statement and just talk about ideas in general.  "I'm not fond of using sugar and worry that it might reduce the efficiency of the herbs.  Would it work with honey?"  That way there's no attacking the other person and still gets the point across.