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"this account has been locked"

 
steward
Posts: 28021
Location: missoula, montana (zone 4)
hugelkultur trees chicken wofati bee woodworking
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Sometimes I get an email that says "why would you lock my account?" - so this thread is an attempt to provide the answer one time. Rather than typing up a whole new email to say the same thing, I'll just send a link to this thread.

The permies.com staff probably lock about 15 accounts per day. Most are for spamming.

The next most popular is that a person sets up an account with a name that does not comply with our naming policy. The staff sends the user a PM (which sends an email to the user) and says "please use a real sounding name." Which usually results in a response "Your psychosis about names is the real problem here - you need to allow clever names" and the account is locked. If a week passes with no attempt by the user to change the name, we lock the account.

Then about two or three times a month, somebody decides to challenge the staff in some way. Usually it boils down to a person that demands that we publish their hate speech. The staff will usually try to convey that these forums are managed a different way and ... the long, dull conversation ends with the account being locked.

These forums are for a very rare person that likes the topics I like and likes to communicate the way I like to communicate. This means that 99% of the people on the internet are not a fit for these forums. So those accounts must be locked.

Oh, and one last thing: About three or four times per year I will email everybody that has registered on these forums - except for locked accounts. And about four people will write back to say "never email me again" or "unsubscribe" - so I lock their account. I guess my feeling is that if getting an email from me once every few months is too much, then I don't want to publish your stuff.

So, what is left are people that like this style of community. Mission accomplished!
 
paul wheaton
steward
Posts: 28021
Location: missoula, montana (zone 4)
hugelkultur trees chicken wofati bee woodworking
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Oh right .... another thing that happens a fair bit is where somebody will abuse the staff enough to get their account locked and then email to say "okay, I will comply with your crazy shit - just turn my account back on". And I cannot remember us ever doing that. After all, once we've determined that a person is bad enough to ban, I really don't want to have them come back and test the edge again. Just go away and find a different community.
 
pollinator
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paul wheaton wrote: Just go away.



An eminently practical way of dealing with difficult people.
 
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