support thread for digital download of existing DVDs

Sam Samson wrote:I too have not received any email about the downloads. However after reading this I will wait a few and see if they show up
Thanks for the candy so far!

I just searched for "samson" and didn't find that name in the kickstarter supporters. The email we are talking about is for a select few of the kickstarter supporters.

paul wheaton wrote:

Sam Samson wrote:I too have not received any email about the downloads. However after reading this I will wait a few and see if they show up
Thanks for the candy so far!

I just searched for "samson" and didn't find that name in the kickstarter supporters. The email we are talking about is for a select few of the kickstarter supporters.

That's strange
I am a supporter @ the $60 level. I dont know how I can verify that maybe forward my receipt from kickstarter. I did received the first Email from Cassie.

Sam Samson wrote:

paul wheaton wrote:

Sam Samson wrote:I too have not received any email about the downloads. However after reading this I will wait a few and see if they show up
Thanks for the candy so far!

I just searched for "samson" and didn't find that name in the kickstarter supporters. The email we are talking about is for a select few of the kickstarter supporters.

That's strange
I am a supporter @ the $60 level. I dont know how I can verify that maybe forward my receipt from kickstarter. I did received the first Email from Cassie.

Found you! Wow, I guess there is a hole in my first list.

And I found where your email was fed into scubbly on sunday. Did you get an email from scubbly about the digital download of the old 4-DVD set?

I got the 4 dvd download. But still have not received anything about the candy.

Maybe I'm supposed to be sugar free this Spring.

Edward Sanderson wrote:I got the 4 dvd download. But still have not received anything about the candy.

Maybe I'm supposed to be sugar free this Spring.

https://permies.com/forums/posts/list/120/45681#365231

paul wheaton wrote:

Sam Samson wrote:

paul wheaton wrote:

Sam Samson wrote:I too have not received any email about the downloads. However after reading this I will wait a few and see if they show up
Thanks for the candy so far!

I just searched for "samson" and didn't find that name in the kickstarter supporters. The email we are talking about is for a select few of the kickstarter supporters.

That's strange
I am a supporter @ the $60 level. I dont know how I can verify that maybe forward my receipt from kickstarter. I did received the first Email from Cassie.

Found you! Wow, I guess there is a hole in my first list.

And I found where your email was fed into scubbly on sunday. Did you get an email from scubbly about the digital download of the old 4-DVD set?

Nope I checked my spam folder as well and couldn't find it.
Thanks again for all your help

I didn't get any email concerning the DVD download either. I got the first email for the other candy, bot not for the DVDs. I also checked my spam folder. Did I fall through the hole on your list, Paul?
I send an email to Ian on Tuesday but didn't hear from him yet. Could you please look into the matter?

Sam Samson wrote:
Nope I checked my spam folder as well and couldn't find it.

How about now? I manually went in and reset.

Samuel Jaißle wrote:I didn't get any email concerning the DVD download either. I got the first email for the other candy, bot not for the DVDs. I also checked my spam folder. Did I fall through the hole on your list, Paul?
I send an email to Ian on Tuesday but didn't hear from him yet. Could you please look into the matter?

Hmmmm ... everything looks good on this end. I'll ping Ian.

Thanks a lot!

Samuel Jaißle wrote:Thanks a lot!

I double checked your email address. I found where your stuff from scubbly was sent to you.

I just emailed you the download token. Let me know if you get the email.

This time it worked, I got the email. Thank you so much!

I to have not recived the email about the digital download of existing DVDs.

Hi Alex,
Can you send me an email to admin-at-scubbly-dot-com? I'll need to match your email address up with the recipient list, and then resend the download tokens. Don't post your email address here; send it to me privately.

Cheers
Ian Ring
Administrator
Scubbly.com

Thank you. I received the link to download the old rocket mass heater DVD's and did so successfully on Safari, doing nothing other than clicking the provided links.

At first it seemed like they had not downloaded, but in time (5-10ish minutes) they had downloaded.

Looking forward to learning from them

Thank you for all your work putting this together. Blessings