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access to rmh instant view videos?

 
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I ordered the new dvd set on rocket mass heaters, instant view , PayPal took the payment out of my account, so how do I axcess video to view?

ronaldsahn@juno.com
970-331-1777
Please send me a text or a email
 
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hugelkultur trees chicken wofati bee woodworking
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Ronald,

It looks like the error is mine.  

You ordered the physical 4-DVD set and I had a manual step of forwarding your order to the folks that ship that stuff.   I forwarded to the accountant, and i confirmed your order via email, and I forwarded it to the email where we make double sure to have a copy of the order ...   but I missed a step.    We have since upgraded our system to something far more reliable.

Please let me make it up to you.   If you tell me that your address is still the same, I will send you what you ordered, PLUS the other 4-DVD set.  Also, I will give you full access to all 8 DVDs as HD instant view right now .... done!

 
Ronald Sahn
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Thanks no problem,  I already have the first set of DVDs so don't worry about sending them out, just what I ordered,  my address is still the same.

Thank you
Ron.
 
paul wheaton
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Now finding more information:

it seems that paypal never sent along the email about your more recent transaction.

Okay, hitting undo on earlier stuff.  

Here is what you purchased:

https://permies.com/wiki/63855/Wood-Heat-DIY-Rocket-Mass

When your purchase was complete, you should have been left looking right at the first video - did that not happen?

Did you get the email about your product?

Do you see a link at the top of this page and the top of all pages called "my stuff"?


 
Ronald Sahn
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No email was sent

Looks like the link you sent me is working

Thanks
Ron
 
paul wheaton
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Ronald,

I checked our logs for your transaction and it says

Delivered: Premium access credentials have been emailed to Ronaldsahn@juno.com on Jan 21, 2018 11:59:53 MST (Jan 21, 2018 18:59:53 GMT) with a link to the premium content.



Can you check your spam box please?


 
Ronald Sahn
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Nope nothing was sent to inbox or junk,
I just bought the 50 dollar under ground house book was able to download it,  but no confirmation email was sent.
 
Ronald Sahn
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Any ideas to cast the videos to a smart tv ?
 
paul wheaton
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Ronald Sahn wrote:Nope nothing was sent to inbox or junk,
I just bought the 50 dollar under ground house book was able to download it,  but no confirmation email was sent.



I have asked our software developer to have a look into it.  

We have tested the system in the past and it was working - perhaps something has changed.
 
paul wheaton
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Ronald Sahn wrote:Any ideas to cast the videos to a smart tv ?



I don't know what that means.  

I do know that we attempted to put the videos up on amazon videos, but they were rejected because dvd 1 of the new dvd set mentions that it is one dvd out of eight.
 
Ronald Sahn
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Thanks, the videos are great /much more better /than the first 4, I rented the 1st video from ytube I thought that was a great idea.
I study from Steve Harris and Jack for quite a while now.
I could watch the videos on my phone, but couldn't cast or send them to my smart tv, like I can for ytube.  I might have to pay more and get the tiny download .
I still haven't gotten any emails from you,at juno,  I'll add my Gmail account to my profile ronaldsahn89@gmail.com
 
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