Gray Henon wrote:You may have a refrigerant leak and/or the interior coils are icing up. Can you get to the interior unit and remove a panel to check the coils? They might be dirty as well.
A few things that might indicate low refrigerant:
-Icing up (like Gray mentioned), either on the interior coil and/or the larger line between the inside and outside units.
-Feel the air blowing out of your outside unit, does it feel warm/hot, more-so than just outside air being blown? If not, then there's minimal heat being removed from the house, often indicating low refrigerant (assuming everything else is working properly).
Can you access ductwork in the attic or crawlspace, has something come loose or has a critter made a hole allowing air into an unconditioned space?
Check/clean both outside and inside coils (if accessible). Outside can just be a strong stream of water through the grill/louvers (the stronger the better, as long as you're not bending fins), assuming there's not leaves caught up against the coils. Inside can be tricky to impossible to access depending on the ductwork and air handler; you'll want to get at the upstream side of the coil, if there's buildup scrape it off with a plastic bristled brush in the directions of the fins.
If the unit is running but not cooling well then the thermostat is probably not the issue, unless it's badly located (blown on by a vent) causing it to cycle off and on.