John F Dean wrote:When reading reviews I am of course concerned about the knowledge and objectivity of the reviewer...
My husband and I both have businesses with Google listings.
When we look at listings for other businesses we want to patronize we read the reviews and can often see exactly what's going on: bots and often just general stupid or axe-to-grind. My husband got several 1 star reviews after I threw someone out of an online Facebook group I used to run for harrassing members. The creep knew we had a shop and left a crap review on every single shop with a name somewhat similar to ours. My favorite was a bad review on a highway rest stop for having 50c coffee in a machine. "Too expensive for a toll highway, the coffee should be free, what a ripoff this place is." You must be a delightful houseguest, lady!!!
The good thing about bad reviews is usually that they show it is a real place. Anything with all 5-stars I just immediately assume must be faked.