I got a PM on kickstarter today. I can't forward it to an assistant, i have to process it myself. I log in and read it. Good, it's quick.
HI dear friends of permies! when I can expect to receive the physical book here in italy? Have a great 2022!
There is the US printing stuff, and the quite different non-US stuff. Mike is handling all the non-US stuff.
We've been sharing timelines about this in the kickstarter support forum. I've reminded the backers to ask questions in the support forum about a dozen times. But no biggie. Pull up the forum, grab the url, copy and paste and ...
Ask in the support forum and we will make sure you get excellent answers to all your questions! https://permies.com/f/441/skip-kickstarter
And the response is
Paul, not even a greeting, neither at the beginning nor at the end of your answer, just a copy and paste without soul.. In any case it would have taken you 1 second to answer my question instead of having me go to your site, log in, and then rephrase the same question waiting for a new answer ... don't you think? I asked you a question on kickstarter I would rather have an answer on kickstarter. My greetings,
I guess I am a cold fish - maybe because I am an engineer? Or maybe I am just not italian? Clearly, I am not the sort of person that this person needs me to be. I definitely need an assistant that can communicate with people on kickstarter somehow and be the sort of person that this person wants.
... back to work ... i have a lot of emails to process before the permies.com staff meeting in a few minutes. Then another meeting. Then I'm gonna see if I can solve a VAT problem for the live stream stuff before noon and send out a monthlyish.