Mike Jay wrote:I got seaberries from One Green World and one of them didn't look healthy. I planted it anyway cuz it might have made it. It died. When I contacted them a month later they said I needed to contact them within 10 days of arrival.
So I'd err on the side of complaining right away. I'm glad you have pictures of it to send them before you trimmed it.
I guess I'd contact Guerneys also about the grapes, it can't hurt to start the conversation early.
Judith Browning wrote:I would send the sellers the same information you've posted here....I'm sure both businesses will want a chance to make it right.
We have bought a few trees from Starks over the years and the bare root apricots we planted last november never leafed out this spring. We let them know and they immediately offered a refund or credit. They have us hooked now with such considerate customer service and generally quality fruit trees. That was six months after purchase that we contacted them. I don't think a ten day return is enough time for plants or trees but if they arrived damaged and especially dry, I would let them know soon.
that's bad packing if the trees are moving around in the box....everyone knows how packages get handled these days and they need to pack accordingly.
Arriving dry is just as bad and since you have another properly hydrated to compare, that sounds as though it was a packing error also.
John Wolfram wrote:For what it's worth, I've spent way too much money on mail order pawpaws over the years (at least four figures, those suckers are pricey), and have yet to have any of them live. Perhaps you'll have better luck, but if it was me I wouldn't bother with getting a replacement since it would just die on me anyways. These days, I buy pawpaws by the hundreds from the state nursery, expect 75%+ to die the first year, and then graft over the survivors the following year.