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Don Evans
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Chrome works, I see a monitor on a wall. Explorer and Firefox didn't work for me. Thanks Paul I look forward to PDC and ATC Course.
 
paul wheaton
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I am getting pretty rummy.   If there are any more support requests, now is the time to ask.
 
Thyri Gullinvargr
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Thyri Gullinvargr wrote:I'm on my laptop, Windows 10 with Google Chrome. It's working. Delay is about 33 seconds for me by the way. I'll try FireFox and Microsoft Edge as long as I'm on.


Hopefully, this will post this time. FireFox and MS Edge works. I also tried my old iPad mini and it worked on that in Safari before it died. The Silk browser on my Kindle Fire HDX did not work, but most things don't which is why I opted to get the Android tablet when my Fire started dying.
 
Thyri Gullinvargr
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Thyri Gullinvargr wrote:
Thyri Gullinvargr wrote:I'm on my laptop, Windows 10 with Google Chrome. It's working. Delay is about 33 seconds for me by the way. I'll try FireFox and Microsoft Edge as long as I'm on.


Hopefully, this will post this time. FireFox and MS Edge works. I also tried my old iPad mini and it worked on that in Safari before it died. The Silk browser on my Kindle Fire HDX did not work, but most things don't which is why I opted to get the Android tablet when my Fire started dying.


For some reason it just started working on my Android device.
 
Thyri Gullinvargr
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Thyri Gullinvargr wrote:
Thyri Gullinvargr wrote:
Thyri Gullinvargr wrote:I'm on my laptop, Windows 10 with Google Chrome. It's working. Delay is about 33 seconds for me by the way. I'll try FireFox and Microsoft Edge as long as I'm on.


Hopefully, this will post this time. FireFox and MS Edge works. I also tried my old iPad mini and it worked on that in Safari before it died. The Silk browser on my Kindle Fire HDX did not work, but most things don't which is why I opted to get the Android tablet when my Fire started dying.


For some reason it just started working on my Android device.


By the way, the 33 second delay was to Wisconsin.
 
Jane Bartlett
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Finally had a chance to get on my computer. 

Got the survey email, and have the link to the live stream (home internet is super slow, so I'll catch what I can when in town) - but no email with links to goodies, and it's not in junk mail. 

Thanks for the opportunity to join in as I'm able....

Jane Bartlett (oakensage)
 
Janne Cederlöf
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Hi, Received a message saying I must test if I can connect to the live screen. I´m not sure how to do this and need help/instructions.
I don't think I have been sent a special invite to be able to connect to the live screen? According to message from Kickstarter my pledge status is "collected".
Sorry - my english is not perfect ; )
 
Jeremy Franklin
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paul wheaton wrote:
I take it that you would like to be able to access your content with this account and you don't care if the other account goes away?  If so, I think I will need to involve our developer to try and fix this.


Whatever works is fine.  I only need one account, and I don't really care which email it uses, so whatever's easiest for the immediate problem is fine with me.   That domain name is mine, and there should be no other email addresses in that domain besides my account.

Also, I am PMing with Burra, lest the two of you duplicate effort.
 
Loralee Holman
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I got the original but no goodies link for the Live Stream. I also recently registered on Permies. Payment all square. Loralee
 
paul wheaton
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Jane Bartlett wrote:Got the survey email, and have the link to the live stream (home internet is super slow, so I'll catch what I can when in town) - but no email with links to goodies, and it's not in junk mail. 


We tested these features with a few people in the beginning with the permaculture playing cards ebook. 

And then we started inviting people to the live streaming.

 
paul wheaton
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Janne Cederlöf wrote:Hi, Received a message saying I must test if I can connect to the live screen. I´m not sure how to do this and need help/instructions.
I don't think I have been sent a special invite to be able to connect to the live screen? According to message from Kickstarter my pledge status is "collected".
Sorry - my english is not perfect ; )


Do you see the live streaming in the second post in this thread:

https://permies.com/wiki/65389

??
 
paul wheaton
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Jeremy Franklin wrote:
paul wheaton wrote:
I take it that you would like to be able to access your content with this account and you don't care if the other account goes away?  If so, I think I will need to involve our developer to try and fix this.


Whatever works is fine.  I only need one account, and I don't really care which email it uses, so whatever's easiest for the immediate problem is fine with me.   That domain name is mine, and there should be no other email addresses in that domain besides my account.

Also, I am PMing with Burra, lest the two of you duplicate effort.


Several things have been tried.  When you go to this thread, what do you see on the second post?

https://permies.com/wiki/65389

??
 
paul wheaton
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Loralee Holman wrote:I got the original but no goodies link for the Live Stream. I also recently registered on Permies. Payment all square. Loralee


If you go to this thread:

https://permies.com/wiki/65389

what do you see on the second post?
 
Thomas Leong
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My link isn't working from the kickstarter. Is the class running mountain time?
 
paul wheaton
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Thomas Leong wrote:My link isn't working from the kickstarter. Is the class running mountain time?


The class is running on mountain time.

Did you get the email?

 
paul wheaton
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Thomas Leong wrote:My link isn't working from the kickstarter. Is the class running mountain time?


What do you see for the second post of this thread: https://permies.com/wiki/65389

??

 
Jeremy Franklin
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paul wheaton wrote:

Several things have been tried.  When you go to this thread, what do you see on the second post?

https://permies.com/wiki/65389

??


I believe that worked.  I'm seeing something different now: a box that says the Livestream is currently offline, and the chat window.
 
paul wheaton
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Jeremy Franklin wrote:
paul wheaton wrote:

Several things have been tried.  When you go to this thread, what do you see on the second post?

https://permies.com/wiki/65389

??


I believe that worked.  I'm seeing something different now: a box that says the Livestream is currently offline, and the chat window.


Sounds like progress.

I'm told that the stream is offline for just a minute or two.

 
Darlene Caley
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I am not able to access the live feed for the PDC/ATC. I follow the link and the box says to pay for access. I have the email from Kickstarter with confirmation of pmt. and my bank shows pmt on the 26th.I signed up for a forum acct. with the same email. I got the "playing cards" reward link and had no problems with that download. Looking forward to the PDC/ATC live stream. Can you advise?
Thanks, Dee
 
Darlene Caley
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Ok, so I looked at a previous answer concerning a similar problem and clicked on that link and for some reason it works. So no worries. Thanks.
 
Mark Blackard
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Have not gotten goodies or access to livestream!!? Acct was charged a few days ago and I set up my permies account a few days ago as well? Haalp!
 
Burra Maluca
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Is the email you set up the permies account with the same as the one you use on kickstarter?
 
Mark Blackard
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Yes it is! Checked all spam and everything!
 
Devaka Cooray
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Mark,

If you go to this thread:

https://permies.com/wiki/65389

what do you see on the second post?
 
Mark Blackard
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It worked!!!
 
Dea Frost
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Hi Paul, et al.,
Alas, I am in one of those quandries that the gir bot brought up.
I was originally in as deafrost @gmail.com but I now only read my email at salishsea.islandrover @gmail.com.
The bot gave me some instructions as to how to reconcile all to one-ness but it didn't quite work.
The human followup on the bot asked me to post here.
I would like to get my perks as a $200 subscriber as salishsea.islandrover@gmail.com
but currently I know not where my perks are going.
As of this morning (28th) , I do think I can get in - which is a plus
Sorry to be a pain in the tokus.
 
paul wheaton
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So I think you said that you have access to the live stuff?  So you are all set?
 
Dea Frost
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oh oh - I might be posting multiple places for a simple fix... But here goes...
I received a message from your gir bot. all was not well (in context of kickstarter)
I fell into category 2 wherein my email account was one thing and I was using another.
gir bot told me  how to rectify that situation but then  permies told me the second email acoount was 'in use' when i tried to rectify per gir bot instructions.
I pledged at the $200 level for the kickstarter and I'd like to get into the subscribers area.
As of yet, I haven't figured out how. I was most recently directed to post here.
By the human follow up of gir bot.
Do tell How can I get in? When I see the pages it seemingly is asking me for another paypal payment.


 
Devaka Cooray
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Dea,

I can see that you have changed your email address to salishsea.islandrover-at-gmail.com just about an hour ago. What I can see from here says you should be able to access the perks after that email change had been made.

Can you please tell me what you see on the first post when you go to this thread?:
https://permies.com/wiki/65389
 
paul wheaton
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Dea Frost wrote:As of this morning (28th) , I do think I can get in - which is a plus  



Dea Frost wrote: I'd like to get into the subscribers area.



Let me try this again:

Dea, are you able to see the live stream?
 
Thyri Gullinvargr
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It looks like the wrong URL was sent out in the kickstarter email. This seems to be tripping a bunch of people up. This is the address that was sent in the email: https://permies.com/t/66358

This is the address that actually works: https://permies.com/wiki/65389
 
paul wheaton
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Thyri Gullinvargr wrote:It looks like the wrong URL was sent out in the kickstarter email. This seems to be tripping a bunch of people up. This is the address that was sent in the email: https://permies.com/t/66358

This is the address that actually works: https://permies.com/wiki/65389


The kickstarter email tells people to find their invitation.  The invitation directs them to 65389.

The kickstarter email then goes on to say that if you have any problems, to post to 66358 - this thread.   So I think the kickstarter email is correct.
 
Thyri Gullinvargr
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paul wheaton wrote:
Thyri Gullinvargr wrote:It looks like the wrong URL was sent out in the kickstarter email. This seems to be tripping a bunch of people up. This is the address that was sent in the email: https://permies.com/t/66358

This is the address that actually works: https://permies.com/wiki/65389


The kickstarter email tells people to find their invitation.  The invitation directs them to 65389.

The kickstarter email then goes on to say that if you have any problems, to post to 66358 - this thread.   So I think the kickstarter email is correct.


D'oh! The back and forth between posts apparently mixed me up.  

By the way, if I stop the Livestream I have to refresh the page to get it back. I used to do desktop support and used to work on an IT help desk, so I'm trying to give you extra info in case it helps with someone else, not bitching. Navigating to another tab stops the streaming on Android, but it's the same if I hit pause then try to play again.
 
paul wheaton
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Thyri Gullinvargr wrote:By the way, if I stop the Livestream I have to refresh the page to get it back. I used to do desktop support and used to work on an IT help desk, so I'm trying to give you extra info in case it helps with someone else, not bitching. Navigating to another tab stops the streaming on Android, but it's the same if I hit pause then try to play again.


Yeah, this stream has been pretty disappointing.   I think if we choose to do another event, we will choose different software for this stuff.

 
Burra Maluca
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The stream has been working perfectly for me, just a bit jittery (only the video, not the audio) if my internet goes slow for any reason.  I've been really enjoying it. 
 
Dea Frost
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I am in now. Thanks gir bot, et al.. Sorry it took me a while to respond to this thread.
Dea
 
Thyri Gullinvargr
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paul wheaton wrote:
Thyri Gullinvargr wrote:By the way, if I stop the Livestream I have to refresh the page to get it back. I used to do desktop support and used to work on an IT help desk, so I'm trying to give you extra info in case it helps with someone else, not bitching. Navigating to another tab stops the streaming on Android, but it's the same if I hit pause then try to play again.


Yeah, this stream has been pretty disappointing.   I think if we choose to do another event, we will choose different software for this stuff.



When it's working, it works well. Getting connected properly seems to be the issue. At this point if I have issues, refreshing the page until it works seems to be the best fix. Issues can be no stream at all or audio and no video. Chat seems to work pretty consistently. By the way, having a stream stop when going to another tab is SOP for both my previous and current mobile devices. It's not being able to hit play to start it again that's abnormal.
 
Jane Bartlett
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Please send the email on how to view the Kickstarter goodies.    Email never arrived.
 
Brian Ta
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Hi Paul and other folks,

I recently worked with your support group to change my email on the forum due to some registration issues. They requested that I post here to check that all the other pieces are in place for the PDC / ATC
I funded the kickstarter at $150.  For what it's worth, I can see the live stream and access the chat.  The hidden forums appear to be accessible as well.
Also just FYI - using Opera on a Macbook Pro and the stream works fine for me.
Thank you!
-BT
 
Leah Learned
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Hello, 

I was finally able to change my email address to match the kickstarter email..  It has been confirmed - the email address change - however I still can not link the live feed and still looking for emails to link to the Goodies to see if they work now.  Still trying to work through.  My kickstarter was the Design level if that helps.
 
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