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HALP! My PEP Badge Tracker Trello Support

 
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A thread for asking questions and reporting issues with "My PEP Badge Tracker"

Specifically, the Trello format.

So far, some useful questions have been:
  • Am I logged in to Trello? / Am I logged in to Permies?
  • Do I have capacity for a new board?
  • Do I have a place for the new board to go?


  • If these don't answer your questions, please ask away!
     
    Ash Jackson
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    Ok, so I offered the PEP Badge Tracker as a dailyish freebie.

    Unintended consequence: I now no longer know exactly who has which version of the tracker. I used that knowledge to contact folks when there was an update to a Sand Badge.

    If anyone needs help, and got the tracker through the dailyish freebie, be sure to post here so that I know you exist!
     
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    Yes! how do I go about copying it to make one of my own? I get to the public page and can view your progress.
     
    Ash Jackson
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    Ashley Liddiard wrote:Yes! how do I go about copying it to make one of my own? I get to the public page and can view your progress.


    Hey Ashley, thanks for the question. I'll PM you.
     
    Ash Jackson
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    The Trackers are now up to date with the current version of PEP/SKIP for Sand Badges.

    If you previously purchased, I have a 'badge upgrade pack' for you. With the tracker being made a freebie, I'm no longer able to track who all has it.

    PM me for details, and I'll help you out.
     
    gardener
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    I have it as a freebie, how do I tell if I have the latest version?
     
    Ash Jackson
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    Cat Knight wrote:I have it as a freebie, how do I tell if I have the latest version?



    Hey Cat,
    Thanks for checking. If you accessed (and copied to your own files) since the prior message, you have the most current version.

    That said, a big update is about to come out, so I'll be sure to ping you here so you can grab the update.

    Congrats on snagging this as a freebie!
     
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    So I’m having problems copying the board like you’re instructions say in the first pic. When I click on your “Go to the "My PEP Badge Tracker" Template Board” link it takes me to the app and shows (second picture) this information. I have clicked on every menu/link option within that page and there is no copy option. I purchased this for 2 of my sons to track their BB’s also, one of them got a “copy board” option screen the other one has the same options as I do.
    IMG_4048.png
    [Thumbnail for IMG_4048.png]
    IMG_4049.png
    [Thumbnail for IMG_4049.png]
     
    Ash Jackson
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    Hey Kathleen! Thank you for your purchases, and thank you for raising the flag for help.

    I'll look into this and come back to you with an answer. I expect to have something for you tomorrow.
     
    Kathleen Nelson
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    Ash Jackson wrote:Hey Kathleen! Thank you for your purchases, and thank you for raising the flag for help.

    I'll look into this and come back to you with an answer. I expect to have something for you tomorrow.



    Thanks so much for the quick reply, that was awesome. I look forward to the solution
     
    Ash Jackson
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    Ok Kathleen, let's see if this does the trick for you.

    When you enter the Template board (select it in the list you see), do you see a "..." button on the upper right?

    When I click that, I then see the board settings, which has a "copy" button in the upper portion of the screen (the icon reads to me like two pieces of paper stacked and splayed).

    I've taken screenshots with the key buttons circled.

    It looks like you're on mobile. Is it apple? I'm on android, so my pics will look different, but hopefully things are similar enough we can get through this.


    Does this get you to a screen that's prompting you to copy the Template board to your own Trello? Let me know if not
    Screenshot_20230730_235835_Trello-2.jpg
    In the board, with the "..." Button on the upper right
    In the board, with the "..." Button on the upper right
    Screenshot_20230730_235817_Trello-2.jpg
    The next screen, after the "..." Is clicked, with the "copy board" button circled
    The next screen, after the "..." Is clicked, with the "copy board" button circled
     
    Ash Jackson
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    Hey Kathleen, I see in trello where you were able to make a copy of the board. You'll want to move yours into your trello workspace.

    They don't make it super easy, but let me know if you'd like help with that. Not doing so will mean that anyone who's bought the PEP badge tracker will have access to your personal board you've made.

    I'm glad we were able to get this resolved for you.

    Happy PEPing to you three!
     
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    Hello!

    According to the most recent dailyish email, I received “my pep badge tracker” as a free gift. I am delighted! However, I do not know how to claim it. When I click the link it takes me to the descriptive forum page on permies where I am prompted to buy it for $88. Can anyone help me claim my free gift?

     
    Ash Jackson
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    Hey Clayton,
    Congrats! I don't know how the dailyish freebie stuff works, but I'm going to do a bit of searching to find the folks that do. Stand by.
     
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    Clayton Lewis wrote:Hello!

    According to the most recent dailyish email, I received “my pep badge tracker” as a free gift. I am delighted! However, I do not know how to claim it. When I click the link it takes me to the descriptive forum page on permies where I am prompted to buy it for $88. Can anyone help me claim my free gift?



    What happens when you scroll past the prompt to buy it?  Is there a "click here to download" option (sort of purple/blue coloured)?
    Content minimized. Click to view
     
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    Is it just the PDF that's free for Permies Daily-ish email subscribers today? I'm trying to copy the Trello version, but it says it's "View Only", and the "create" button under "Copy Board" is greyed out.
     
    Ash Jackson
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    Amy Pulsipher wrote:Is it just the PDF that's free for Permies Daily-ish email subscribers today? I'm trying to copy the Trello version, but it says it's "View Only", and the "create" button under "Copy Board" is greyed out.



    Hey Amy,
    Congrats! Let me check in with the folks who run the Dailyish freebies, I'm not so familiar with those details at the moment. I'll get back with you in a bit.
     
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    Amy, have you created a workspace first?

    Trello is a little goofy, I couldn't just copy the tracker right off the get go. I had to go to my homepage and it auto-created a "Trello Workspace". I then could go back and copy the board over.
     
    Amy Pulsipher
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    Thanks, Ash and Timothy! Creating a new workspace/board first did the trick. I was able to copy it.
     
    Ash Jackson
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    Timothy Norton wrote:Amy, have you created a workspace first?

    Trello is a little goofy, I couldn't just copy the tracker right off the get go. I had to go to my homepage and it auto-created a "Trello Workspace". I then could go back and copy the board over.



    Ahh! Timothy, thank you very much! I've added this step to the Trello instructions on the main page.

    Thank you!
     
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