Badgersett is a type C for-profit research and development corporation, directed and operated by Mr. Philip A. Rutter.
Our goals are to design and develop the plants, tools, and techniques needed for profitable woody agriculture, the production of main-crop food staples from woody plants; to make these tools and plants available to others; and to support the new crops and farmers as they grow.
- X 4
Location: 18606 Deer Road, Canton, MN 55922
The website is a bit dated and hard to navigate. But there is a lot of information about their hybrid nuts and the work they're doing to breed machine harvestable hazelnuts.
Seem to be a bit high but since it was cutting edge plant material I felt it was worth it.
Relatively cumbersome. You have to copy/paste a block of text into an email and send that to them. It took a reminder email to them to trigger a PayPal funding request. I paid via PayPal and the order was complete.
This is where I ran into a serious problem. I ordered $120 of hazelnut and pecan seedlings in March 2017. It's now Jan 10, 2018 and I haven't received them. I realize they won't ship in the winter but you would expect that they'd ship from Minnesota somewhere in the April/May timeframe.
Once the PayPal payment went through I never heard a thing from them. No confirmations, no updates, nothing. I've sent about 10 emails to them without a response. They don't list a phone number so I can't call. I did dig around an older website of theirs to get a number and it was out of service.
I filed a complaint with the WI department of consumer protection. They couldn't get a response from the company so they punted it to Minnesota. They could only "document it" because I'm not a MN resident. Their Better Business Bureau listing confirms my experience isn't an outlier.
If other folks have reviews to add on this supplier, please "keep it nice".
I've had a similar experience, albeit not quite as bad, I did actually get my plants. They came way later in the year than they said, during the middle of an exteremely hot droughty summer, and most of them died soon even though I was watering them regularly. The surviving hazelnuts and chestnuts from Badgersett have not done as well as ones from other sources including Oikos Tree Crops that I planted the same year. They wouldn't respond to me either, I won't be ordering from them again.
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