Support Thread for 2015 Rocket Mass Heater Kickstarter Candy Delivery

Eva Taylor wrote:
Still can't get anything but the PDF files of the RMH's, help? I'm on my iPad anyone have success downloading onto theirs?


Tell me the exact file size (in bytes) for each problem file you have.

Edward Sanderson wrote:I never got mine. Maybe it was in my junk folder and I accidentally deleted it?

Gary Grata wrote:Not certain when the 72 hr. download window expires as it didn't open til later than expected, so I'm still wondering if the old (4) DVD download is part of that 72 hr. window since I haven't received any answer to my original question regarding same. Thanks for all the efforts poured into this!

Mika Vakkilainen wrote:Hello,

And firstly all the downloads worked great.

Now for the important question. "When will the Old DVD stream information be sent out?"

No need to rush just eager for the material

Jeremy Barnhart wrote:I did not receive an email for the download. Can it be sent to me again?

Eva Taylor wrote: I know more about dirt than my iPad

Myers Gray wrote:Hi. I thought I was already part of permies because I was getting the Rocket Stove kickstarter and daily-ish e-mails, but I was mistaken. I just registered with Permies. I didn't received the candy e-mail and would like to get it please. This is my first participation in kickstarter and I did the $150 backing. I'm currently overseas with a limited download window and I don't want to miss this.

Thank you.

paul wheaton wrote:

Eva Taylor wrote: I know more about dirt than my iPad

I know very little about ipads, but one thing I seem to remember somebody telling me is that apple doesn't like people getting files that are not from apple.

Anybody with an ipad be able to lend a hand here?

paul wheaton wrote:

Gary Grata wrote:Not certain when the 72 hr. download window expires as it didn't open til later than expected, so I'm still wondering if the old (4) DVD download is part of that 72 hr. window since I haven't received any answer to my original question regarding same. Thanks for all the efforts poured into this!

The emails for the old 4-DVD set have now all been sent. Did you get it?

paul wheaton wrote:

Gary Grata wrote:Not certain when the 72 hr. download window expires as it didn't open til later than expected, so I'm still wondering if the old (4) DVD download is part of that 72 hr. window since I haven't received any answer to my original question regarding same. Thanks for all the efforts poured into this!

The emails for the old 4-DVD set have now all been sent. Did you get it?

paul wheaton wrote:

Gary Grata wrote:Not certain when the 72 hr. download window expires as it didn't open til later than expected, so I'm still wondering if the old (4) DVD download is part of that 72 hr. window since I haven't received any answer to my original question regarding same. Thanks for all the efforts poured into this!

The emails for the old 4-DVD set have now all been sent. Did you get it?

Mariamne Ingalls wrote:
So, this eve (4/4) around 10:20 PM EST, I got an email from notifications(at)scubbly(dot)com.

With subject: your early version of the older rocket mass heater DVDs

But the email body is blank. No link. Nothing.

Ian Ring wrote:Eva, Rachel, Gary, M Matthews (and others?)
The download links for Paul's latest round of kickstarter goodies went out last night. Some may have been blocked as spam - that happens sometimes.

If you didn't get them, please email me at ( admin at scubbly dot com ) and I'll resend the link.
I'll need you to tell me your email address so I can match up your email with the download token.

Cheers
Ian Ring
Administrator
Scubbly.com

Gary Grata wrote:

Ian Ring wrote:Eva, Rachel, Gary, M Matthews (and others?)
The download links for Paul's latest round of kickstarter goodies went out last night. Some may have been blocked as spam - that happens sometimes.

If you didn't get them, please email me at ( admin at scubbly dot com ) and I'll resend the link.
I'll need you to tell me your email address so I can match up your email with the download token.

Cheers
Ian Ring
Administrator
Scubbly.com

Just sent an email

Gary Grata wrote:

Ian Ring wrote:Eva, Rachel, Gary, M Matthews (and others?)
The download links for Paul's latest round of kickstarter goodies went out last night. Some may have been blocked as spam - that happens sometimes.

If you didn't get them, please email me at ( admin at scubbly dot com ) and I'll resend the link.
I'll need you to tell me your email address so I can match up your email with the download token.

Cheers
Ian Ring
Administrator
Scubbly.com

Done also.

paul wheaton wrote:
Mariamne, could you please repost this issue to that thread?

Jeremy Barnhart wrote: I have not received an email to download any of the candy for supporting 2015 Rocket Mass Heater Kickstarter at the $60 level.

Genevieve Lisa Pearson Coleman wrote:Hi Cassie,

Just got back from my Easter break and I´ve tried logging on to download my freebies but can´t seem to find the ´download´button - sorry I´m not very good at interneting, but could you find out why or where or what it is I have to do to be able to download?


Thanks!

Myers Gray wrote:
Myers Gray wrote:Hi. I thought I was already part of permies because I was getting the Rocket Stove kickstarter and daily-ish e-mails, but I was mistaken. I just registered with Permies. I didn't received the candy e-mail and would like to get it please. This is my first participation in kickstarter and I did the $150 backing. I'm currently overseas with a limited download window and I don't want to miss this.

Thank you.



paul wheaton wrote:Is it possible that your email is in your spam folder?


I've been checking my spam/junk folder all weekend. It never came. I did receive the 4-disc rocket mass heater e-mail, so things appear to be working now. I just need a resend of the 72-hour e-mail (or the links to the files) before it expires!