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Support with signup for cancer forum

 
Laura Dill-White
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posted 9 months ago
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Hi!  I’m stuck in a sign-on loop. I followed the link to Paul’s posting on April 14, 2024 and purchased entry (the paywall) to support .
However I can’t sign in or even verify (complete payment).  I get the following message:
(I’m using the same browser - my phone o/s)

“It appears that you have accessed this login link using a different browser than the one you used to buy "permies premium 219079 (Paul. Cancer.)".

To finalize your purchase, please close this page, and access this link on the same browser you used to make the initial transaction”

Keeps sending me on a sign-up loop.
 
r ranson
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There is some weirdness with the site today that might be causing the error.  Our resident superhero is working on it.

But it looks like you successfully posted and that requires logging in.  Can you see it now?

how permies works
homegrown linen | crazy chicken lady grows yarn!

 
paul wheaton
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I looked in "lost transactions" and found a lost transaction ...  and pushed a button ...  everything good now?

My books, movies, videos, podcasts, events ... the big collection of paul wheaton stuff!

 
Kevin David
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I didn't realize I purchased the cancer podcast when I was logged out. When I got an email with the link, I clicked it and suddenly I had a new account which the purchase is now associated with.  I'd like the purchase to be in this account if possible.  Sorry for the trouble.

“I can think, I can wait, I can fast”-Siddhartha, Herman Hesse

 
r ranson
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Cool a puzzle.

Can you post from the other account so I can see the details?  I think there's a button around here I can use to fix this.  But I have to see both accounts to make it work.  

how permies works
homegrown linen | crazy chicken lady grows yarn!

 
Kevin David
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r ranson wrote:Cool a puzzle.

Can you post from the other account so I can see the details?  I think there's a button around here I can use to fix this.  But I have to see both accounts to make it work.  



OK,  this is the new account that was created.  I'd like the cancer podcast purchase on the Kevin David account.  Thanks.

“I can think, I can wait, I can fast”-Siddhartha, Herman Hesse

 
Beau M. Davidson
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Kevin David wrote:I didn't realize I purchased the cancer podcast when I was logged out. When I got an email with the link, I clicked it and suddenly I had a new account which the purchase is now associated with.  I'd like the purchase to be in this account if possible.  Sorry for the trouble.



r ranson wrote:Cool a puzzle.

Can you post from the other account so I can see the details?  I think there's a button around here I can use to fix this.  But I have to see both accounts to make it work.  



Kevin David wrote:OK,  this is the new account that was created.  I'd like the cancer podcast purchase on the Kevin David account.  Thanks.



I did some stuff, and it looks like you're all set.  Can you make sure you have access to the private forum that comes with that podcast purchase?

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Kevin David
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Beau M. Davidson wrote:

Kevin David wrote:I didn't realize I purchased the cancer podcast when I was logged out. When I got an email with the link, I clicked it and suddenly I had a new account which the purchase is now associated with.  I'd like the purchase to be in this account if possible.  Sorry for the trouble.



r ranson wrote:Cool a puzzle.

Can you post from the other account so I can see the details?  I think there's a button around here I can use to fix this.  But I have to see both accounts to make it work.  



Kevin David wrote:OK,  this is the new account that was created.  I'd like the cancer podcast purchase on the Kevin David account.  Thanks.



I did some stuff, and it looks like you're all set.  Can you make sure you have access to the private forum that comes with that podcast purchase?



I have access. Thanks.  I had sent a PM to Paul through the "contact the creator" link in the purchase email. I thought I'd mention that just in case someone wants to tell him the problem is solved.

“I can think, I can wait, I can fast”-Siddhartha, Herman Hesse

 
r ranson
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woot!  It worked.  

how permies works
homegrown linen | crazy chicken lady grows yarn!

 
Beau M. Davidson
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Kevin David wrote:I have access. Thanks.  I had sent a PM to Paul through the "contact the creator" link in the purchase email. I thought I'd mention that just in case someone wants to tell him the problem is solved.



Great, I'll make sure he's aware.

FYI, your "other" email address is now listed as an alternate email address in your unified permies account.  Should simplify any further activity.  

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Nina Surya
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Hi there,

I have a diferent kind of access problem to the private forum; I'd like to join, but I can't get past the paywall since it's set for US only (I'm in the EU).
Is there a way around - no, rather -> through this?

Thanks in advance.

Nina

* Follow your curiosity , Do what you Love *

my site and blog, about nature connection, spiritual mentoring & energy healing: Simperi
my Etsy shop, with unique antique and vintage finds: TreasureChestTales

 
r ranson
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I'm not sure.
(translation: bump)

how permies works
homegrown linen | crazy chicken lady grows yarn!

 
Beau M. Davidson
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Let me check with our resident experts in the dealing with the department of making people sad.  Hold tight.  I expect to have more info within 24 hours.

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Herbal Tea CSA

 
r ranson
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It seems to be related to this.

https://permies.com/t/137817/VAT-digital-market

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homegrown linen | crazy chicken lady grows yarn!

 
Nina Surya
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Hmmm, all right, now I get it.
Don't want anyone to get in trouble with Agent Smith & his clones coming to collect VAT so... I'll give it up (hangs head, arms and rolling spine in an questionmark shape).
Thanks for clarifying!

* Follow your curiosity , Do what you Love *

my site and blog, about nature connection, spiritual mentoring & energy healing: Simperi
my Etsy shop, with unique antique and vintage finds: TreasureChestTales

 
r ranson
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Thanks for trying to help. That means a lot.

There is a way to buy this as a gift.   Perhaps you know someone in the US?

how permies works
homegrown linen | crazy chicken lady grows yarn!

 
Kw Velasco
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I just tried to purchase to get through to the other side of this - and it took me to a PayPal site.

But when I put in the information it just went right back to the same first screen.

Please check to see if it went through for me.

Thank you.

On my 3rd try it went through !!

Boy, the hoops that PayPal has you go through are irritating ; P

I have gladly supported 11 of Paul's Kickstarters
~~~ Just trying to better my soil & food ~ while in my hot Mediterranean climate

 
Christopher Weeks
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Kw Velasco wrote:Please check to see if it went through for me.


It looks like your purchase has gone through. Are you good now?
 
Kw Velasco
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I see that my purchase went through -

now how do I get access to this special forum?

I have gladly supported 11 of Paul's Kickstarters
~~~ Just trying to better my soil & food ~ while in my hot Mediterranean climate

 
Kw Velasco
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Thank you - I am in : D

I have gladly supported 11 of Paul's Kickstarters
~~~ Just trying to better my soil & food ~ while in my hot Mediterranean climate

 
Gilly Burke
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Is there any development in trying to buy Paul's cancer podcast if not in US?  

I live in UK
 
Gilly Burke
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Re Vat outside of US. Seems in UK only VAT related digital  items are audio books. Are podcasts the same as audio books?
 
Saana Jalimauchi
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Gilly Burke wrote:
Is there any development in trying to buy Paul's cancer podcast if not in US?  

I live in UK

---

Re Vat outside of US. Seems in UK only VAT related digital  items are audio books. Are podcasts the same as audio books?



Hi Gilly,

No new developments.

We do not have information about the VAT requirements in different countries around the world, as it varies a lot (which is the same reason we do not sell if VAT needs to be paid).
 
Gilly Burke
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Saana Jalimauchi wrote:

Gilly Burke wrote:
Is there any development in trying to buy Paul's cancer podcast if not in US?  

I live in UK

---

Re Vat outside of US. Seems in UK only VAT related digital  items are audio books. Are podcasts the same as audio books?



Hi Gilly,

No new developments.

We do not have information about the VAT requirements in different countries around the world, as it varies a lot (which is the same reason we do not sell if VAT needs to be paid).



Ok , thank you Saana

 
Gilly Burke
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Gilly Burke wrote:

Saana Jalimauchi wrote:

Gilly Burke wrote:
Is there any development in trying to buy Paul's cancer podcast if not in US?  

I live in UK

---

Re Vat outside of US. Seems in UK only VAT related digital  items are audio books. Are podcasts the same as audio books?



Hi Gilly,

No new developments.

We do not have information about the VAT requirements in different countries around the world, as it varies a lot (which is the same reason we do not sell if VAT needs to be paid).
























Reflecting further on this, I wonder if Paul's Patreon account could be a vehicle for this?  This would enable people outside of USA to hear initial  podcast .

I'm already a Patreon supporter for both podcasts and videos.



Ok , thank you Saana

 
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