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2019 Better World Book kickstarter support

 
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Shawn Klassen-Koop wrote:We sent out two batches of codes. The first one had technical difficulties. What is the subject of this email?


The subject was “kickstarter access info for "Hugelkultur Micro Documentary - HD streaming"”



Ah yes, that was the first one that had an error. You should have received a second one with a very similar title that also contains something like "(#2)" in the subject.
 
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Megan Gaudry-Weir wrote:

paul wheaton wrote:

Megan Gaudry-Weir wrote:

paul wheaton wrote:

Megan Gaudry-Weir wrote:Hi I am a US$5 backer on kickstarter, I wanted to confirm that the 'Permaculture Exeperience eBook' is the same as the kickstarter 'Building a better world in your backyard book'.



Different book.

The Permaculture experience book is about content from the PEP/PEX forum here:

https://permies.com/f/178/



Also is the 'Secret inner circle forum' the same as the kickstarter private forum, as if it is I am having trouble accessing it, it keeps telling me that I don't have "sufficient privileges to access the forum".



Two different forums.   You have access to the support forum.   We have not yet added people to the secret inner circle forum.


Also so far I have received gift codes for Cooking with a Rocket Oven and the Hugelkultur microdoc, have I missed anything yet? As Im still getting a handle of all the emails and permie forum etc.



That sounds spot on to me!



damn i wanted the book! :)  any chance i could up to the US $10 bundle please or am I too late!

thanks,

megan



Send $5 via this link:  https://permies.com/pp/5/megan-gaudry-weir-kickstarter-fix




Done thanks!



I have added a note to your kickstarter account.
 
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Like so many others, I too raised my pledge (pre-Shawn's video) to $100 but am stuck at the $25. Didn't realise it until receiving the auto message on Friday (May 24th). Backer #161, in Canada, yes I want some physical copies to disseminate the word (let's say 10 physical, rest e-book - don't trust people to read an ebook, the physical copy would surely be more compelling...), and presumably I'll need to tack on shipping, as I was charged $100.77. Many apologies!! Like others, I tried to check my shipping address, but couldn't find it.
 
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K Rawlings wrote:Like so many others, I too raised my pledge (pre-Shawn's video) to $100 but am stuck at the $25. Didn't realise it until receiving the auto message on Friday (May 24th). Backer #161, in Canada, yes I want some physical copies to disseminate the word (let's say 10 physical, rest e-book - don't trust people to read an ebook, the physical copy would surely be more compelling...), and presumably I'll need to tack on shipping, as I was charged $100.77. Many apologies!! Like others, I tried to check my shipping address, but couldn't find it.



This link will allow you to square up on shipping:

https://permies.com/pp/25/k-rawlings-kickstarter-fix

The opportunity to provide a shipping address will come later when we send out the backer survey.
 
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I too am doing my own to help save the world and just saw the email allowing to upgrade.  ( I don't read the daily-ish often, because of time and then I binge! )  I have supported many things in the past and would love to get a special link to get many of the 100$ goodies.   I understand I will miss a few things.  That is the cost of procrastinating I guess.

Looking forward to seeing these things show up in my ledger!. Hoping the ledger lives on forever, as I have been saving for future projects that will be years out now.

 Thanks!
  -Rick
 
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Rick Bettencourt wrote:I too am doing my own to help save the world and just saw the email allowing to upgrade.  ( I don't read the daily-ish often, because of time and then I binge! )  I have supported many things in the past and would love to get a special link to get many of the 100$ goodies.   I understand I will miss a few things.  That is the cost of procrastinating I guess.

Looking forward to seeing these things show up in my ledger!. Hoping the ledger lives on forever, as I have been saving for future projects that will be years out now.

 Thanks!
  -Rick




Hi Rick,

This link will allow you to upgrade to the $100 level with US shipping:

https://permies.com/pp/85/rick-bettencourt-kickstarter-fix

Thanks for your support.
 
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After contacting my local library system, they won't accept digital book donations from anyone other than the author who can certify they are given a licensed copy, so I'll need to switch my shipping to receive some physical copies for the $100 level too. I'd still like a couple digital copies, so do you need to know the split to determine the added shipping cost?
 
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Mark Brunnr wrote:After contacting my local library system, they won't accept digital book donations from anyone other than the author who can certify they are given a licensed copy, so I'll need to switch my shipping to receive some physical copies for the $100 level too. I'd still like a couple digital copies, so do you need to know the split to determine the added shipping cost?



US shipping for the $100 level is $15, regardless of the number of physical books. You can pay here:

https://permies.com/pp/15/mark-brunnr-shipping
 
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Shawn Klassen-Koop wrote:

K Rawlings wrote:Like so many others, I too raised my pledge (pre-Shawn's video) to $100 but am stuck at the $25. Didn't realise it until receiving the auto message on Friday (May 24th). Backer #161, in Canada, yes I want some physical copies to disseminate the word (let's say 10 physical, rest e-book - don't trust people to read an ebook, the physical copy would surely be more compelling...), and presumably I'll need to tack on shipping, as I was charged $100.77. Many apologies!! Like others, I tried to check my shipping address, but couldn't find it.



This link will allow you to square up on shipping:

https://permies.com/pp/25/k-rawlings-kickstarter-fix

The opportunity to provide a shipping address will come later when we send out the backer survey.



Monies received. Note updated.
 
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I got the email that I can download the rewards, but they are apparently only accessible from the private forum for the book. I used a different email address for permies as for kickstarter so it doesn't show for me. I've tried twice so far to change my permies email address to match the kickstarter one and the permies forum says "Settings saved. We have sent an email to xxxxxxxx with instructions to confirm the change of your email address. Please confirm it within next 24 hours. Your email address will not be changed until you confirm the change." but I never receive the confirmation email so my email doesn't actually change on permies. I've checked my spam folder.
 
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Shawn Klassen-Koop wrote:

Rick Bettencourt wrote:I too am doing my own to help save the world and just saw the email allowing to upgrade.  ( I don't read the daily-ish often, because of time and then I binge! )  I have supported many things in the past and would love to get a special link to get many of the 100$ goodies.   I understand I will miss a few things.  That is the cost of procrastinating I guess.

Looking forward to seeing these things show up in my ledger!. Hoping the ledger lives on forever, as I have been saving for future projects that will be years out now.

 Thanks!
  -Rick




Hi Rick,

This link will allow you to upgrade to the $100 level with US shipping:

https://permies.com/pp/85/rick-bettencourt-kickstarter-fix

Thanks for your support.



Monies received. Note updated.
 
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Justin White wrote:I got the email that I can download the rewards, but they are apparently only accessible from the private forum for the book. I used a different email address for permies as for kickstarter so it doesn't show for me. I've tried twice so far to change my permies email address to match the kickstarter one and the permies forum says "Settings saved. We have sent an email to xxxxxxxx with instructions to confirm the change of your email address. Please confirm it within next 24 hours. Your email address will not be changed until you confirm the change." but I never receive the confirmation email so my email doesn't actually change on permies. I've checked my spam folder.



Interesting. This is a part of permies that I have used successfully but do not have an in depth understanding of. I'll check in with Devaka to see if he has any suggestions.
 
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I got this PM from Josh Boschma. since I don't know much about the kickstarter, I'm posting it here, as I think someone else probably knows how to help him.

i dont even know where to start.

i click on the links inthe email for the playing cards and all i get is you already have this , 4 times
same with care and feeding of RMH
i click on a link for the world domination gardening video  and "we are sorry but this failed due to this not being a secure connection"

i go to the permies for support of the kickstarter ? and i get directed to another thread where all support is to happen and what do i see?   some thread boost feature???



I AM NOT IMPRESSED!!!

I have fencing to get back to and i am already exausted I DO NOT HAVE TIME FOR THIS!!!

i do not have time to do ??? in the next 48 hours.  



Here was my reply:

I understand your frustration. I've got two small children and a homestead, too. Life is crazy! I don't really know much about the kickstarter, as I spend most of my volunteer time working on the giveaways and managing forums. But, I'll see what I can do to help.

The support page is probably the best place to ask questions, as Paul is activelly answering questions there. I'll post your questions there, too. https://permies.com/t/bwb-kickstarter-support

To get the rewards, you want to go to your My Stuff (the link at the top of the screen works, and so should the one I just made for you.)

Then click on the reward that you want. It'll take you to a thread, like https://permies.com/wiki/63393/permaculture-playing-cards-book-download. Down at the bottom of the first post, should be the words "click here to download." Click that, and you should download it. Then check the download section of your computer.

My daughter just woke up from her nap, so I gotta go!



She is waking up, so I do have to go!
 
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Shawn Klassen-Koop wrote:

Justin White wrote:I got the email that I can download the rewards, but they are apparently only accessible from the private forum for the book. I used a different email address for permies as for kickstarter so it doesn't show for me. I've tried twice so far to change my permies email address to match the kickstarter one and the permies forum says "Settings saved. We have sent an email to xxxxxxxx with instructions to confirm the change of your email address. Please confirm it within next 24 hours. Your email address will not be changed until you confirm the change." but I never receive the confirmation email so my email doesn't actually change on permies. I've checked my spam folder.



Interesting. This is a part of permies that I have used successfully but do not have an in depth understanding of. I'll check in with Devaka to see if he has any suggestions.



Thanks I got the email now so I was able to get in.
 
                                    
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Shawn Klassen-Koop wrote:

Shawn Klassen-Koop wrote:We sent out two batches of codes. The first one had technical difficulties. What is the subject of this email?


The subject was “kickstarter access info for "Hugelkultur Micro Documentary - HD streaming"”



Ah yes, that was the first one that had an error. You should have received a second one with a very similar title that also contains something like "(#2)" in the subject.



Thank you! I finally found it in my email. It was buried in the spam box. I searched for #2 and it popped right up.

Dawn
 
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Shawn Klassen-Koop wrote:

Mark Brunnr wrote:After contacting my local library system, they won't accept digital book donations from anyone other than the author who can certify they are given a licensed copy, so I'll need to switch my shipping to receive some physical copies for the $100 level too. I'd still like a couple digital copies, so do you need to know the split to determine the added shipping cost?



US shipping for the $100 level is $15, regardless of the number of physical books. You can pay here:

https://permies.com/pp/15/mark-brunnr-shipping



Monies received. Note updated.
 
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Nicole,

Thank you so much for trying to help people from our kickstarter.  I know that working the email river is hard enough without our kickstarter adding to all that.  

If anybody asks again, please tell them to check the many, many emails we have sent them directing them to a private forum for the kickstarter supporters and we will help them there.  

Just as a bit of an FYI:  when they post to the private forum it tells us:

   - what their permies account is - so we don't waste a half hour trying to figure that out
 
   - that they actually did support the kickstarter (otherwise they would not have access to that forum) and all of their kickstarter information will be in their account

We have worked hard to get prices super duper low for the kickstarter and part of the way we keep the prices low is by having centralized, simplified support.  Which includes kickstarter people helping kickstarter people.  



 
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Thanks for all of this!  Can't imaging how much time and effort it takes...

So. I upgraded a few posts ago to the 100$ level on this thread.  Got confirmation... Thank You!

Received an email about 48Hour thingy on Monday.   So I went to look for some goodies to make sure I am in at the right level... Saw the link for the link for in the Book thread "Clean your home with edible cleaners "  Thought I  would make sure I got access to it.

When I got to that page, it said I had to pay.   A comment in that page said to go here:  "This book was offered as a stretch goal for the Better Would Book kickstarter.  Paul and Shawn are handling everything and they have a a thread for all the questions about the kickstarter and rewards"

looked thru all the posts for it.   Looked in my ledger. nothing I could figure out to retrieve it and not listed in ledger...  

No hurry.   just want to make sure I can access my candy even though Upgraded late...

If I need to do something else, let me know.

Thanks!
 -Rick
 
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Rick Bettencourt wrote:Thanks for all of this!  Can't imaging how much time and effort it takes...

So. I upgraded a few posts ago to the 100$ level on this thread.  Got confirmation... Thank You!

Received an email about 48Hour thingy on Monday.   So I went to look for some goodies to make sure I am in at the right level... Saw the link for the link for in the Book thread "Clean your home with edible cleaners "  Thought I  would make sure I got access to it.

When I got to that page, it said I had to pay.   A comment in that page said to go here:  "This book was offered as a stretch goal for the Better Would Book kickstarter.  Paul and Shawn are handling everything and they have a a thread for all the questions about the kickstarter and rewards"

looked thru all the posts for it.   Looked in my ledger. nothing I could figure out to retrieve it and not listed in ledger...  

No hurry.   just want to make sure I can access my candy even though Upgraded late...

If I need to do something else, let me know.

Thanks!
 -Rick



Hi Rick,

Since we fixed you all up after we had sent out some of the rewards, we'll have to come back once we're done processing everyone else en masse. I have you on the list to receive rewards as we hand them out moving forward and I have you on the list of people who will need a few things handed out manually later.
 
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paul wheaton wrote:BTW - your permies.com email is different from your kickstarter email.  That could lead to problems.



I'm having a similar problem to this. I have two permies accounts, this one and one with a different name. I'd like kickstarter benefits applied to the other account, but the benefits got applied to this one instead since its email matches my kickstarter email. Who could I email/moosage my secret Permies account, to transfer forum benefits to that other Permies account?

Thanks & lookin forward to readin' the book.
 
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Robert, I see that you have posted in the better world book private support forum. Thanks!

For anyone else who stumbles past this post, just a reminder that we are trying to move all support-related questions to this private forum:

https://permies.com/f/370/bwb-kickstarter

That way it is much easier to organize and much easier for you to see if we have already addressed an issue.
 
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I could only back it at a ten dollar level, but I got in early. I'm not seeing anything on my permies account, or my email.  Where have things been sent so far? I don't want to miss out on any goodies. Got to love more knowledge =)
 
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Franklin Vetown wrote:I could only back it at a ten dollar level, but I got in early. I'm not seeing anything on my permies account, or my email.  Where have things been sent so far? I don't want to miss out on any goodies. Got to love more knowledge =)



Hi Franklin,

Since this thread got to be so big, we are moving all support to a private forum devoted specifically to supporting this kickstarter. If you are logged in, you can start a new thread with your questions here:

https://permies.com/f/370/bwb-kickstarter
 
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I do not believe I received the survey that was referred to in the latest Kickstarter email blast titled, "Time Sensitive Surveys and Layout!"
 
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Rua Lupa wrote:I do not believe I received the survey that was referred to in the latest Kickstarter email blast titled, "Time Sensitive Surveys and Layout!"



Hi Rua, can you please post in the private support forum? There will be a few others with the same question. I'll be happy to answer your question there.

https://permies.com/f/370/bwb-kickstarter
 
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Hi there,
I supported the Kickstarter but haven't received any emails or confirmations etc. I don't have access to the private forum, either, as far as I can tell.
Any help is appreciated, thanks.
Rich
 
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Richard Masta wrote:Hi there,
I supported the Kickstarter but haven't received any emails or confirmations etc. I don't have access to the private forum, either, as far as I can tell.
Any help is appreciated, thanks.
Rich



Richard,

Your permies.com email address is different than your kickstarter email address.   Check your gmail address and I suspect everything will get sorted out quickly.

 
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paul wheaton wrote:For those of you that upped your backer level but fell into the pit of kickstarter not properly recording your wishes ...

  - you WILL get your candy
  - you will NOT get the proper kickstarter survey (kickstarter does not give us a way to fix this)
            o this will make things extra challenging for some things like getting your name into the book
                    - please help us double check to make sure that we processed the "odd ducks" at the proper time

We will do our best, but this is a powerful breeding ground for human error.  Further, we offer the prices as super cheap because we will be processing people en masse.  Now you know why during the kickstarter we pushed shawns video so hard.  :)

At the very worst, some people won't get their name in where they want it.  But everything else, we can fix.



Hi Paul/support,

I'm one of the people who upped their backing from 60 to 100$. Kickstarter still lists me at 60, but that's not a big problem (I think?). What's bugging me is I can't get access to the Cleaning book and am very much interested in it. Could you look into this, please?
Also, I am not sure whether anything else is missing. Where is a good place to check what I ought to have by now?
Thank you so much for awesomeness all around!
Saskia
 
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Saskia, since there were issues with your pledge you are on the list of people who will need some rewards to be processed manually. We will process to the manual list after we are finished processing all of the other rewards en masse.

To see what you have now, click "My Stuff" at the top of the screen.
 
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Hello, Kickstarter is under a different email then I use here so when I log in with this account it says oops. Do I have to make a new account under my Kickstarter email to get into the forum and collect or should I just change my email here? I also use my real last name and here i have not.
 
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Pamela Smith wrote:Hello, Kickstarter is under a different email then I use here so when I log in with this account it says oops. Do I have to make a new account under my Kickstarter email to get into the forum and collect or should I just change my email here? I also use my real last name and here i have not.



Lots of emails have been sent to your kickstarter email.   Including emails from permies.   Within some of those is something that says

You are registered on my web site with a different email address.  Just add this email address to your account and I will automatically connect you:

  https://permies.com/forums/user/showSecondaryEmails



Did you try that?
 
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