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paul wheaton
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if you have any trouble getting any of the kickstarter candy, there might be some helpful clues in this thread.  And you can post any questions in this thread.


The list of stuff to hand out:


all kickstarter supporters:

x the hugelkultur micro documentary > https://permies.com/wiki/37907
x the care and feeding of a rocket mass heater micro documentary > https://permies.com/wiki/51811
x the pdf version of the permaculture playing cards > https://permies.com/wiki/63393
x rocket cooker/canner/forge plans > https://permies.com/t/64465/Rocket-Canner-Fryer-Forge-Draft
x Natural Beekeeping presentation > https://permies.com/wiki/65175
x the 21 podcast review of sepp holzer's book > https://permies.com/wiki/54445
x Public thanks > COMING SOON!


$5 (CANDY) and up:

x Online course "Are Bees For Me?"
x ebook about raising chickens > https://permies.com/wiki/66378
x streaming version of the fire science dvd > https://permies.com/t/67242
x rocket mass heater for a greenhouse plans > https://permies.com/t/64464
x PDC instructor's notes > https://permies.com/wiki/66379
x ATC instructor's notes > https://permies.com/t/66381
x access to the secret inner circle forum on permies.com


$10 level:

x one evening presentation as HD streaming


$15 level:

x one full day as HD streaming


$30 level:

x all evening presentations as HD streaming


$60 and higher level:

x all of the ATC as HD streaming


$75 and higher level:

x all of the PDC as HD streaming


$100 level

x all of the PDC and ATC as HD streaming


$120 and higher level:

x all of the PDC as tiny download
x all of the ATC as tiny download


$150 and higher level:

x live access
x all of the PDC as HD streaming
x all of the ATC as HD streaming


$175, $250 and higher level:

x all of the PDC as HD download
x all of the ATC as HD download


$200 and higher level:

x rocket mass heater 8-DVD set as HD Streaming > https://permies.com/wiki/63837
x world domination gardening 3-dvd set as HD Streaming > https://permies.com/wiki/52912

$250 level

o design review


I think I have all of this correct.  Did I miss anything?
 
Bernard Welm
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Thanks for gir bot and the ability to add secondary email addresses. I thought I had them setup to be the same but I guess I was wrong.
 
paul wheaton
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This technique of handing out kickstarter goodies has gone through a few iterations of testing.  This round is the biggest test yet:  more than 800 people.  So far it seems nobody has reported a problem?  I take it that this is going smoothly for everybody?

 
Burra Maluca
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There were a few emails saying that they followed the link but were still expected to pay, but I think they might not have been logged on.  Haven't heard back from them yet.
 
Judith Browning
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...easy download and much more information than I expected, excellent 'notes', more like a book
 
paul wheaton
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Burra Maluca wrote:There were a few emails saying that they followed the link but were still expected to pay, but I think they might not have been logged on.  Haven't heard back from them yet.


If you are not logged on, then you get the message about how this stuff is for sale.
 
Judith Browning
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paul wheaton wrote:
Burra Maluca wrote:There were a few emails saying that they followed the link but were still expected to pay, but I think they might not have been logged on.  Haven't heard back from them yet.


If you are not logged on, then you get the message about how this stuff is for sale.


I was logged on and still got this message just above the download bar...

You can now purchase the notes Tim will use while teaching the course. Just click in the payment box below.

Thank you for your purchase! Please click on the link below to download the notes.


It went straight to the download anyway though.

EDIT to add link to the page that I see...  https://permies.com/wiki/66379/digital-market/digital-market/Permaculture-Design-Teacher-Notes-Tim
 
paul wheaton
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It seems that there are little to no problems, so I can start to hand out more candy?

 
Steve Stanek
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Ok, I may just be dense but I cannot seem to get the download to work. Here is my scenario:

1. I got bot email telling me emails did not match. I clicked link to add another email.
2. System asked if I wanted to merge accounts. I said yes (I think I did this via link in confimation email). It said merge completed successfully.
3. Clicked on link for candy. It says to pay $37....asks for payment info.
4. I logged into permies...then clicked link again. Same thing happened...It wants me to pay.

Can someone help me?
thanks in advance
 
paul wheaton
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Steve Stanek wrote:Ok, I may just be dense but I cannot seem to get the download to work. Here is my scenario:

1. I got bot email telling me emails did not match. I clicked link to add another email.
2. System asked if I wanted to merge accounts. I said yes (I think I did this via link in confimation email). It said merge completed successfully.
3. Clicked on link for candy. It says to pay $37....asks for payment info.
4. I logged into permies...then clicked link again. Same thing happened...It wants me to pay.

Can someone help me?
thanks in advance


The "merge accounts" feature is brand new.  I think it is something like two days old.  So it is possible that there could be a bug.  I am alerting the developer to see if he has any suggestions on what might be happening.



 
Steve Stanek
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paul wheaton wrote:
Steve Stanek wrote:Ok, I may just be dense but I cannot seem to get the download to work. Here is my scenario:

1. I got bot email telling me emails did not match. I clicked link to add another email.
2. System asked if I wanted to merge accounts. I said yes (I think I did this via link in confimation email). It said merge completed successfully.
3. Clicked on link for candy. It says to pay $37....asks for payment info.
4. I logged into permies...then clicked link again. Same thing happened...It wants me to pay.

Can someone help me?
thanks in advance


The "merge accounts" feature is brand new.  I think it is something like two days old.  So it is possible that there could be a bug.  I am alerting the developer to see if he has any suggestions on what might be happening.


Maybe this will help troubleshooting:
I tried to login and password reset of the email address which I had used for the kickstarter (gmail address). But the system says it does not exist anymore. So it appears that my work address (which is what I was registered to permies.com) is the only one that exists now.

I clicked on the link to add secondary email again. It DOES show the gmail address listed now. So that appears ok. But somehow the instructor notes do not associate the gmail address.

 
paul wheaton
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paul wheaton wrote:It seems that there are little to no problems, so I can start to hand out more candy?



Just before steve posted here, I gave nearly 1000 people access to the hugelkultur micro documentary.   Naturally, this is the place to report any issues with getting that.   But it would be nice to hear a few success stories as well - just to know that the emails made it out okay and all of our stuff is working correctly.
 
Joe Bourguignon
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"Hugelkultur Micro Documentary - HD streaming" page is not working for me.  I'm logged into permies, but I get the following error message:

"Sorry
Because of its privacy settings, this video cannot be played here."

Cheers,

-joe
 
Bernard Welm
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I got the hugelkutture documentary, the system remembered the extra email address I added earlier.

Great job with this feature.

additionally you may want to make a note on the page that the documentary is for more people then just the ones that supported the world domination Kickstarter, seeing how that is the first thing that shows up in the video.
 
paul wheaton
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Joe Bourguignon wrote:"Hugelkultur Micro Documentary - HD streaming" page is not working for me.  I'm logged into permies, but I get the following error message:

"Sorry
Because of its privacy settings, this video cannot be played here."



This is new!

What is your browser and operating system?

Any other interesting bits on your end that might give us a clue as to what is going on?

Are other people able to watch the video okay?
 
paul wheaton
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Bernard Welm wrote:additionally you may want to make a note on the page that the documentary is for more people then just the ones that supported the world domination Kickstarter, seeing how that is the first thing that shows up in the video.


Yeah, the grammar is a bit off right there.   I'll have a peek.
 
Judith Browning
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Are other people able to watch the video okay?


worked fine for me...thank you!
 
Joe Bourguignon
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paul wheaton wrote:
Joe Bourguignon wrote:"Hugelkultur Micro Documentary - HD streaming" page is not working for me.  I'm logged into permies, but I get the following error message:

"Sorry
Because of its privacy settings, this video cannot be played here."



This is new!

What is your browser and operating system?

Any other interesting bits on your end that might give us a clue as to what is going on?

Are other people able to watch the video okay?


Chrome Version 58.0.3029.110 (64-bit) running on Mac OSX 10.10.5.

Attached is a screenshot of what I see.

(EDIT:  The screenshot has a weird reddish cast when I upload it for some reason but I'm not seeing that color on my end, FYI)


Screen-Shot-2017-06-02-at-9.53.02-AM.png
[Thumbnail for Screen-Shot-2017-06-02-at-9.53.02-AM.png]
error message
 
paul wheaton
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Joe, when you see that message, can you please copy and paste what your url is?

 
E Senedak
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I'm totally lost. I'm a Kikstarter supporter but I haven't received any of the links to get my Candy.
I don't know what I'm doing wrong, and I design website so this should be easy for me
 
Burra Maluca
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Are you using the same email here as the one use on kickstarter?
 
paul wheaton
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Live Fit wrote:I'm totally lost. I'm a Kikstarter supporter but I haven't received any of the links to get my Candy.
I don't know what I'm doing wrong, and I design website so this should be easy for me


There is nobody named "live fit" that supported the kickstarter.
 
r ranson
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Joe Bourguignon wrote:"Hugelkultur Micro Documentary - HD streaming" page is not working for me.  I'm logged into permies, but I get the following error message:

"Sorry
Because of its privacy settings, this video cannot be played here."

Cheers,

-joe


Do you have any blockers in your browser?  I have a few that prevent flash and other video-thingies from playing.  I have to turn them off to watch some videos.
 
Cate Mawson
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I received the emails #10 and #11 from Kickstarter saying PDC notes were being sent, and candy, but no links, etc ... should I be logging in somewhere
Thanks
 
Joe Bourguignon
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raven ranson wrote:
Joe Bourguignon wrote:"Hugelkultur Micro Documentary - HD streaming" page is not working for me.  I'm logged into permies, but I get the following error message:

"Sorry
Because of its privacy settings, this video cannot be played here."

Cheers,

-joe


Do you have any blockers in your browser?  I have a few that prevent flash and other video-thingies from playing.  I have to turn them off to watch some videos.


AHH!!  Raven was right on!  My "Privacy Badger" Chrome addon caused it not to work.  With that disabled for Permies, I now see the video!   Thanks!  

-j
 
E Senedak
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I have no idea why my profile is saying 'Live Fit" my profile here is PermaMamma... and I have plenty of confirmation from Kikstarter that I DID support
I'm getting all kinds of update emails from them. I'm backer number 885, so maybe it just hasn't been sent to me yet. Patience is a virtue
 
paul wheaton
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K,

I activated the stuff that is designed to guide you through a name change here on permies.

Let me find other ways to track your account.
 
paul wheaton
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I'm totally lost. I'm a Kikstarter supporter but I haven't received any of the links to get my Candy.
I don't know what I'm doing wrong, and I design website so this should be easy for me


So you are saying that you got the kickstarter email, but you did not get the permies email?

 
E Senedak
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Yes, I have received Kikstarter emails from you including #7,#10, #11,
but no emails with a link to the CANDY.
Is it possible that you haven't sent it yet?
I'm backer number 885.
 
Laura Cassanova-Wells
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I received 2 separate emails, one saying Project Update  10 and the other 11. They both said I should have already received an email with one for access to PDC teacher's notes and the other for the Hugelkulture. However, I didn't receive the emails with the actual access. I did check my spam folder. Any ideas?
 
Devaka Cooray
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Steve Stanek wrote:Ok, I may just be dense but I cannot seem to get the download to work. Here is my scenario:

1. I got bot email telling me emails did not match. I clicked link to add another email.
2. System asked if I wanted to merge accounts. I said yes (I think I did this via link in confimation email). It said merge completed successfully.
3. Clicked on link for candy. It says to pay $37....asks for payment info.
4. I logged into permies...then clicked link again. Same thing happened...It wants me to pay.

Can someone help me?
thanks in advance


Steve,
I just looked up for your records, and it looks like there is a little bug in our software. We will fix it by tomorrow if not today.
 
paul wheaton
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E Senedak wrote:Yes, I have received Kikstarter emails from you including #7,#10, #11,
but no emails with a link to the CANDY.
Is it possible that you haven't sent it yet?
I'm backer number 885.


It looks like email was sent to you.  And I can see that you have access to https://permies.com/wiki/37907

Is it possible that the email is in your spam?

I have asked two of our email experts to have a look here to see if they can sort out what happened.

 
paul wheaton
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Laura Cassanova-Wells wrote:I received 2 separate emails, one saying Project Update  10 and the other 11. They both said I should have already received an email with one for access to PDC teacher's notes and the other for the Hugelkulture. However, I didn't receive the emails with the actual access. I did check my spam folder. Any ideas?


I think you are experiencing the exact same thing.

Is it possible that the emails are in your spam?

Can you see the content here:  https://permies.com/wiki/37907


 
E Senedak
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My SPAM gets dumped regularly.
There's nothing in there prior to May 25th, and right now there's nothing from permies or kikstarter.
 
Cate Mawson
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Problem solved ... I now have access to PDC notes and micro documentary on hugel beds ....the email was from "Permies@permies.com"  and not the one from Kickstarter
 
paul wheaton
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E Senedak wrote:My SPAM gets dumped regularly.
There's nothing in there prior to May 25th, and right now there's nothing from permies or kikstarter.


It sounds like the planets aligned for a few people, including you, just right and you didn't get the email. 

You have full access to the candy, but you don't have the email.  It sounds like a fix will go in tomorrow so that our future emails to you will end up working.  In the meantime, here are the links to ....


the hugelkultur micro documentary:  https://permies.com/wiki/37907

PDC instructor notes:  https://permies.com/wiki/66379



 
Leah Learned
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Hello,  Hate to say but I can't seem to get any of the downloads in the Downloads for Kickstarter either.  I can see the list however, when I click on items they are only available if I pay again for each one... Guess I'm not Lucky.  Glad I'm not alone though.

So just keep checking here or sending New Emails to us UnLucky Ones?

Thanks.
 
paul wheaton
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Leah Learned wrote:Hello,  Hate to say but I can't seem to get any of the downloads in the Downloads for Kickstarter either.  I can see the list however, when I click on items they are only available if I pay again for each one... Guess I'm not Lucky.  Glad I'm not alone though.

So just keep checking here or sending New Emails to us UnLucky Ones?

Thanks.


I am struggling to understand what you are saying.

You have supported the kickstarter at a level that gives you live access.   Have you seen the live stuff?
 
Bryan Zimmerman
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Hello Paul,

I too received the update emails (10, 11) from kickstarter, but did not see a separate email about accessing the candy. From your links in the post above, I do indeed have access.

I checked spam, but regularly clear it so I may have missed the email there. What address would it be coming from so I can try and tag it?

Also, is there a place in my permies account that would show my access to these candy items?

thank you for all the you do! looking to help work out the kinks as best as possible.
-bryan
 
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Steve Stanek,

Can you access the link for candy now?
 
I agree. Here's the link: http://stoves2.com
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