Ok, I've been mulling this over since whenever was the datestamp on my first post there.
I'm not clicking "Like" on the Facebook page, and I'm struggling to articulate why.
But I want to articulate it, because if feedback can help you out, then I don't want to withold that on account of laziness.
So. The Facebook page, do you have a clear sense of what it's
for?
Contrast that with the Permies forums, and with the daily-ish email, and with Scubbly. You know what those are for.
Permies is the online hub of Paul's presence. This is where the valuable content (information, photos, stories) is generated. This is where you can ask a question and Paul himself answers you. The Daily-ish email serves two purposes: it's for people who aren't habitualized to checking Permies every day. That way they still get the announcements about events and discounts and books, etc. And it pushes people to the podcasts. And Scubbly is easy and obvious: it's the delivery tool for transactions, whether with or without money.
So what's Facebook
for? For a lot of similar niche celebrities (for example, I follow some high-end knifemakers), it's a way to feel close to them. They share photos there of their work-in-progress, photos of themselves having a beer after a long day, photos that feel less polished than their "public" persona. Facebook is no less public than their website, but because their photos are showing up between your cousin's wedding and your sister's inspirational quote, it's appropriate to treat them as though they were more private, behind-the-scenes, or priveleged. And then when you comment on their stuff, you can hope for at least a token response ("Thanks man!") at least most of the time. That's what makes Facebook different from a celebrity's web page. The celebrity
himself is there on Facebook, and you can
reach him.
If Paul decided to transition toward using it that way, I think it could be effective. I DON'T think that suits his personality, so I'd be surprised if he did. And your role as his "voice", Cassie, would be complicated.
For other interests, Facebook serves as a community platform. For example, I belong to a fairly small group called "Orthodox Christian Agrarian Communities." That's too specific to warrant an entire forum, so Facebook is an adequate venue for that discussion.
You don't want to use Facebook that way, because that's what the Permies forums are, and they're fantastic as they are. Don't replace them.
Yet another application for Facebook is where major brands use it for promotion. They maintain some kind of ratio of helpful/entertaining content to advertising. That keeps people conditioned to being pleased when they see a Walmart post in their
feed. Nine out of ten times it's something nice, and then the tenth time, it doesn't bother you that it's an ad.
That seems to be what y'all are attempting right now. Problem is, you've got the ratio inverted. You've got nine promotions (check out Rick Austin on the Permies forum, check out the Botany In A Day review on the Permies forum, read my blog post at Make It Missoula) for every one post that feels like helpful/entertaining content (Top 20 Tips Every Gardener Should Know). So on the one hand, for someone like me, who's already deep in the marketing funnel, it's redundant. Every
thread promoted there, I've read. I don't need that; it's just clutter to me.
But on the other, for somebody who's
not already involved, it's way too ad-heavy.
Forgive me for putting such a fine point on it, but consider May 8's post.
"My new blog is up at Make it Missoula!"
You can see the problem by now, right?
If I do care about this, then I already know about it from Permies or the daily-ish email.
If I DON'T care about this, that doesn't give me one ounce of reason to start caring. There's nothing there.
So the current arrangement feels like it's confused with respect to whether it's aimed at current permies or at potential permies, the uneducated broader permies. You've got to treat the two groups differently.
I'm going to wrap this up now because I'm supposed to be working. I hope that's helpful. I've come across a couple of really insightful articles on the subject from Scott Adams and Seth Godin that I'll see if I can track down later on. It bears repeating, that I wish y'all great success!
Mike