Your permies account has been closed because you are not subscribed to our monthly journal.

Today I got the message:

"Your permies account has been closed because you are not subscribed to our monthly journal. If you wish to un-close your account, please click here to go to your email preferences and subscribe yourself to the monthly journal."

What the heck is that all about?

We are working on rewording this message.

But the bottom line is that I wish to send all users an email about once a month. If there are people that don't want that email then I'm comfortable with them closing their own account.

There is a new feature of the forum which will be a monthly e-mail about permies topics (not sure exactly what its content will be). It has not actually ever been sent out yet. It has been decided that any member of the forum who wishes to participate is not likely to mind receiving a message once a month, while those who do not have that much interest or tolerance for communications are probably not really interested in being a member but just using the forum. This might, unfortunately, affect some few who participate but have zero tolerance for e-mails.

I can’t see that I have any objection to receiving one email per month from Permies.com.

But there is something I don’t understand, I guess. I didn’t know that, when I signed up here, I was becoming "a member" of an organization. So I’d like a little clarification.

I did think I was joining a forum. I belong to probably eight or ten other online forums, and in that sense I'm a member of them. I join them for give-and-take. I asks questions, I share experience and perspectives, I post pics. I take a considerate approach, respect other people’s right to their opinion (even if I don’t share it), benefit from other people's experiences, and try not to “hijack” threads. Etc.

So in terms of Permies.com, why is this not adequate?

I value the forum a lot. I want to continue to participate in it. But what else have I joined, if I accept the monthly emails?

I’m just confused here.

"But what else have I joined, if I accept the monthly emails?"

That's it. The monthly is the price of admission to participate in the forum. All other e-mails are user-configurable, and you can choose whether and in some cases how to receive them.

I get periodic emails from a lot of the forums that I have used over the years. It doesn't seem too odd to me.

If anything, I felt that we were falling short by not sending out occasional emails to the people that signed up for the forums.

I remember sending something out about a year ago... Maybe it was two years ago... It went to 27,000 people that had signed up for these forums. 3 people replied with really hostile messages demanding to never get an email like that again. I closed their accounts to make sure that they never received an e-mail again. One of those 3 People then wrote to me again demanding that I reopen their account. Apparently that person insisted on having the ability to post to my forums and did not want to hear any of my drivel emails... I think the email I sent was the first time I had sent an email in over a year... So that meant that this person wanted to be able to post to my forums but did not want to receive an email from me every year or two... An email from me to the people that are signed up for my forums.

I felt a bit abused. I feel like I put a lot of work into the forums. I did not want to publish what this person had to say on my forums. I thought about it a bit more and came to the conclusion that I like to publish the posts of the people that like to receive this one email that I sent out.

I thought about it even more... what if I sent emails out more often... Where might I draw the line at saying if somebody were upset that I would not like to publish their stuff. I could understand if I send something once a week and they felt that was too much. How about once a month? I felt that once a month was just right. If somebody got upset that I was sending them an email once a month then I don't want to publish their stuff. I think that there are lots of people that would be perfectly comfortable receiving an email from me once a month or even more often. These are my peeps. These are the people where I am comfortable publishing their stuff.

It was a long and winding road to get here, but I'm feeling pretty comfortable about this decision.

Thanks, Paul.

I think the next step in this process may be to make it really super clear, in big red bold text on our email preferences pages, that users must be subscribed to at least the monthly emails to participate in the forums. That way nobody gets inadvertently locked out of their account

It seems a bit of a funny way to phrase it...

Can it be configured so that unsubscribing from the monthly emails is simply not an option, and anyone following an unsubscribe link to do so lands at a page that specifies that they are closing their account in order to unsubscribe?

I can see the fine line that Paul is trying to balance here. On the one hand, this is the biggest permaculture site in the world. It is a go-to for all things permaculture, and in a sense belongs to the entire permaculture world and the world as a whole as a beacon of how the world might be saved from destruction.

But then, it's Paul's site. He owns it, he ponies up the dough for this site to exist as the behemoth that it no doubt is in terms of server space. And Paul wants it to exist a certain way. And this is his inviolable right.

How do you entice anyone and everyone to such a valuable resource, but at the same time remind them that it's private property? This is where I respect something like the wallpaper. I despise the wallpaper. Paul loves the wallpaper and came up with it. The site belongs to Paul, so I get to love the wallpaper as well. This is how it should be.

Perhaps there are some other subtle ways to remind people that this huge, open site is private property, and has rules that should and will be respected as you would wish a visitor to your own property to do as well.

Are you guys familiar with CANSPAM:
https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

A few quotes:

A legitimate physical address of the publisher and/or advertiser is present. PO Box addresses are acceptable

A message cannot be sent without an unsubscribe option.

There are no restrictions against a company emailing its existing customers or anyone who has inquired about its products or services, even if these individuals have not given permission, as these messages are classified as "relationship" messages under CAN-SPAM.

If it was me sending this proposed email, I would not include commercial content (tiny ad) to make sure it falls under the "relationship" label.

My experience is that many people are irrational when it comes to unsolicited email marketing. Regardless of the technical details of SPAM law, if a person receives an email that they did not request, or that they do not remember signing up for, they view it as SPAM.

Once you SPAM a person in their mind, they have a tendency to hold it against you forever. There are a few people that then make it their personal crusade to make the SPAMMER pay for their transgressions. I find it strange that the same people don't care as much about unsolicited junk mail in their mailbox. Seems easier to me to hit the delete key than to significant environmental impact of junk mail.

The inverse to this position is that many people expect and appreciate this active outreach. I believe this email is a good idea, because I suspect the content will be genuinely helpful, but just wanted to make sure to warn you to break out your flameproof underpants

Glenn Herbert wrote:"But what else have I joined, if I accept the monthly emails?"

That's it. The monthly is the price of admission to participate in the forum. All other e-mails are user-configurable, and you can choose whether and in some cases how to receive them.

Glenn, your thought process is based on the idea that I as a member am getting something and contributing nothing.

Reality: I am contributing far more than I get by orders of magnitude.

The real problem was the wording of the message and the sudden appearance of the message.

What Paul is doing is inviting high contributing members to close their accounts and leave because he is antagonizing them with his message. Don't abuse people with actions and messages like that. You'll lose your best members.

Most of the problem is with the way this message was delivered, the sudden action and the poor choice of wording of the message.

could the message changed to include a link to this thread?

Paul - I totally understand your position and support it. I really appreciate all you do for the community, and a monthly email is not too much to ask.

I think Walter has a point about how the message was phrased, though. Destiny's idea seems like a good approach.

I for one look forward to seeing the proliferation of better forums that allow their best members to contribute as much or as little as they wish without receiving emails from the site owner.

Rick English wrote:My experience is that many people are irrational when it comes to unsolicited email marketing. Regardless of the technical details of SPAM law, if a person receives an email that they did not request, or that they do not remember signing up for, they view it as SPAM.

Once you SPAM a person in their mind, they have a tendency to hold it against you forever. There are a few people that then make it their personal crusade to make the SPAMMER pay for their transgressions.

This is absolutely correct. I view these people as having a form of post-traumatic stress disorder from the spam wars, which have been going on for close to twenty years ago. They are, possibly through no fault of their own, functionally insane on this narrow issue. Yet I have great empathy. I've been in the trenches of the spam wars since they began. I currently have thirty-one different email addresses in my email client that I have to monitor for one or another purpose. Even with a highly-trained Baysian spam filter holding my forward trenches, I process dozens of spam emails and hundreds of "bacon" emails (which are spam-like messages that for one or another reason you did consent to receive) every day.

My own response to spam and bacon these days is very zen-like. I just let it wash over me, I reach into the stream to pull out what I need, I use a variety of filters to pour it into my folders and then I empty those folders without attachment to whatever might be in there that I should have seen but didn't. With this approach, yet another email that I did not ask for and do not particularly want from some website that demands I accept mailings in order for me to accomplish whatever my purposes were in signing up simply doesn't register -- it's a drop within a flood. If the volume got high enough for me to notice as a problem (which would be messages per day, not messages per year) I would simply ad one more filter straight to trash.

But I am an old and weary email soldier who no longer cares about defending a clean "inbox zero". There are lots of people who are still fighting for every inch of inbox, unsubscribing from everything, consenting to nothing, complaining bitterly about the mails they cannot prevent and resentful of providers who require consent to receive emails as a term of service. I understand and have empathy for these people. In my view they have PTSD and are a little bit broken, but I sympathize.

It is for this reason that I am surprised when Paul takes offense upon encountering people who wish to use his forums without receiving any emails from him. We welcome other "gentle souls" who want to talk about permaculture but aren't hardened enough to fight nastily about it the way you need to do in order to survive at places like Reddit; in fact we expend considerable moderation resources making sure this place is safe and friendly enough for such folk. And yet the people who are damaged from two decades of spamwars, we reject. "Buster, if you can't toughen up and transcend your irrational hatred of rare emails you didn't ask for, there's no place for you here." It strikes me as inconsistent with our community values. I certainly understand the impulse, especially since these broken spamwar veterans can sometimes be wildly rude and nasty. But I'm still surprised we can't make room for these people as they are.

As opposed to Walter, I don't feel I am contributing more than I am getting. In fact, I'm sure I'm not. That is where my disagreement with Walter ends. I feel that I am contributing to the forum in my own small way. I get the daily e-mails and I don't mind them, though I will admit I don't always read them, largely because I am on the forum almost daily. I do greatly resent the idea that if someone doesn't want to get the monthly e-mail, they are no more than a parasite drinking from the blood of this forum. As has been said by Paul and others many times, it's Paul's forum and he can do anything he wants with it and make any rules he wants. The danger in treating people that are contributing to your forum as barely-tolerated guests on your property is that, like the little boy that just took his football and went home, people that do that often find themselves playing alone.

If the price of being on Permies is to recieve the occasional email . It seems quite cheap -other sites I know charge MONEY! I must get 100 emails a day one more or less is little difference to me
One can always go elsewhere if disatisfied.

David

"The monthly is the price of admission to participate in the forum. All other e-mails are user-configurable, and you can choose whether and in some cases how to receive them.


Glenn, your thought process is based on the idea that I as a member am getting something and contributing nothing.

Reality: I am contributing far more than I get by orders of magnitude."

The price of admission is the same no matter how much you are contributing, and my comment says nothing about any person's individual level of involvement or benefit to the forum.

Also, please note that nobody has been getting the monthly, because it has never been sent out yet. There is a new "top threads" e-mail set by default to 12 day intervals that you may have seen (and which you can modify or cancel if you wish).

Just to be clear... This particular email has not yet been sent. This is a new feature and the wording is not quite right yet. We are still smoothing that out. Once the wording is set then I fully intend to start using this feature.

this is my go to forum I have 167 topics that I watch
I get emails daily from it .
It's in my interest to receive this information.
this information is valuable to me that is why I'm here
I try to add to this whenever I can.
I try to support this forum financially whenever I can.
Just saying I'm all in
David Livingston explains it very well!

Thank you Paul, When I joined this site I did so to share my knowledge and to gain more knowledge both are happening far better than I expected.

I actually appreciate the idea of getting a monthly email concerning permaculture I get the daily-ish news and almost always check out the items listed there, it usually means I will learn something I had not yet thought about or am getting ready to jump into learning about.

Lately I have been more in a "Holding pattern" because of family health issues but pretty soon those will be done and I can hopefully get back to permies more often.

I really love this site, helping others out with what I know works on Asnikiye Heca and other farms. Hopefully what I share helps others on this path.

This site has been instrumental in bringing my wife into the world of permaculture and leaving behind the destructive path that has been touted as the way to grow things since before the tractor was invented.

Redhawk

Dillon Nichols wrote:It seems a bit of a funny way to phrase it...

Can it be configured so that unsubscribing from the monthly emails is simply not an option, and anyone following an unsubscribe link to do so lands at a page that specifies that they are closing their account in order to unsubscribe?

That is exactly what will be happening.

And then the message that Walter saw will be something along the lines of... You cannot post because you closed your own account. Click here to reopen your account.

We have been making a lot of changes to all of her email stuff over the last 3 months or so. I think we are in the final stretch of ironing things out. So there will be some bumps in the road.

Jason Silberschneider wrote:I can see the fine line that Paul is trying to balance here. On the one hand, this is the biggest permaculture site in the world. It is a go-to for all things permaculture, and in a sense belongs to the entire permaculture world and the world as a whole as a beacon of how the world might be saved from destruction.

But then, it's Paul's site. He owns it, he ponies up the dough for this site to exist as the behemoth that it no doubt is in terms of server space. And Paul wants it to exist a certain way. And this is his inviolable right.

How do you entice anyone and everyone to such a valuable resource, but at the same time remind them that it's private property? This is where I respect something like the wallpaper. I despise the wallpaper. Paul loves the wallpaper and came up with it. The site belongs to Paul, so I get to love the wallpaper as well. This is how it should be.

Perhaps there are some other subtle ways to remind people that this huge, open site is private property, and has rules that should and will be respected as you would wish a visitor to your own property to do as well.

I would like to take these lovely thoughts one step further...

I would like to suggest that the reason it has become so big is that it started off very very small with an idea to Follow a very narrow path. To be about permaculture but be a website that is a different flavor than the already existing permaculture websites. And to follow a path that some might argue is different than what other websites do. One of the first steps is to embrace that this is not a website for most people. It is a website for a limited audience. People that like the topics I like to talk about in the way I like to talk about them. I put a lot of focus on this concept. And when I make decisions this is where I always fall back to... Topics I like and the way I like to talk about them... my peeps.

A couple of years ago it occurred to me that our email interface was seriously lacking. We needed to do much more. I had a lot of people that we're sure that they were signed up on the daily email, but really they were just signed up for the forums and they didn't understand the difference between the two.

At the same time they were features that we were using over at code Ranch but not using at permies.com.

Plus I just had a lot of other ideas that I thought my peeps would like and it would possibly help all of us have more discussion and move permaculture forward even more. With a lot of help from the staff at code Ranch we have made a lot of excellent progress. I Gotta Give most of the credit to Devaka and Adrien. Lots and lots of long conversations and speculations about different ideas.

There have been a lot of decisions that I have made where a lot of excellent contributors did not like those decisions.

One of those has been the name policy.

Another has been the position of encouraging people to share their experiences instead of allowing hostile debate.

Another has been the choice to exclude discussion of things that fall below the organic line.

Currently we have about 30,000 people that we have not sent a handcrafted email to in over a year. I would like to email those people and tell them a few things. In fact I would like to tell them a few things about once a month.

At the same time we get messages that are hostile to the extreme. I suspect you have all seen what the internet can do in the world of hostility. I think we do a pretty good job of not only removing that but setting a conversational precedent here that encourages healthy discussion without that hostility.

I described some of that hostility above.

We've grown so big that we cannot possibly exist without a large volunteer staff. These generous volunteers see the hostility. Sometimes it puts them into a funk for several days and sometimes weeks. Even though the hostility is removed, it is a bit shocking to see how hostile some people can be.

I think that if there is any way that we can come up with so that the staff can be focused on growth and infecting brains with permaculture rather than dealing with hostile people then it is often worth trying.

This choice is born from an attempt to improve overall communication , growth, and improving the ability to infect brains of permaculture while simultaneously reducing hostility.

Maybe this will turn out to be a dumb idea. Maybe I'm Wrong about this. Of course there were similar doubts about my previous decisions too. And yet here we are... A very large community... A very large, and if I may add, a very high quality community.

Walter,

I regret that you saw that message. I am not quite sure how that message came up for you but we are looking into it. The feature will remain but it will operate a little differently and be worded much differently.

I like to think that when we actually send out the first email that is part of this feature that this whole thing will fit within your comfort zone.

This is interesting all this chatting over an email. I get a ton of them from past building sites, etc, I never read that go straight to my goggle span folder. I guess they took the liberty of putting me on their email distribution list when I signed in but, that’s not the reason I never read them. They can force me or take liberty to put me on distribution but can’t force me to read a bunch of hogwash building practices they push for their sponsors and to get paid. That is why I no longer contribute or been banned since I proved a lot of their sponsors produce junk, and like Permies in this area I get pretty much zero out of the sites and/or their “expert” sponsored advice in natural building practices, most of it is inaccurate bad advice. I’d never pay any site anything for info that is a joke to me. I’d pay a local practitioner with proven expertise I could touch and feel perhaps but not likely. The sad part being over the years I have seen the best contributors gone for one reason or another, it is the people power or access, or body of people, that draws people to sites like this, not the website itself or most of what it is doing or has to offer, most are poorly managed. In 15 years on forums, I’ve seen some sites take that gain people power in numbers like a rock star, abuse and lose it. I prefer Permies these days anyway due to lack of sales hype BS and since I do get some satisfaction helping people that can’t afford to build nice homes. When I do that I don’t feel Permie.com is publishing “my stuff” since I get no sales from the site, it is the person or peeps asking questions stuff, Permie.com, or any other site for that matter, can decide if that gets published or not it will not hurt my feelings if it does not. If nothing else I got reminded of something I forgot or practiced some writing and communications skills that day I can get off any forum. In that respect I don’t belong like cattle to any website.

I’m not sure what the intent of this email is but, if it is to put sponsored sales hype into as many as possible mailbox’s it be interesting to see how effective that is, or any other motive. Most people don’t like things especially sales motivated being shoved down their throats, It could be a complete waste of your time and users if the email is not being read. That is why I don’t send out emails or junk mail for marketing purposes to promote my business.

I don’t know how forums survive financially, I’d challenge how effective all the sales BS is and sites with forums full of it are easy to find, and I’m guessing obviously having forums is the draw to those sales, without the numbers what the point talk to yourself and staff? If I wanted sales opportunities I don’t need to join a forum, as a matter of fact that causes me to have nothing to do with them. Reminds me of going to a social event to be pressured by a bunch of used car sales people. Now if you want to email me to see how I am doing or what I am doing with permacuture, for example, or become friends on a personal level, then I may read it and respond. Not once I have received an email that is not sales motivated from any site.

Reminds me of all the sales crap I get in my mailbox I tried to stop at the post office but they tell me law requires them to deliver it. It only pisses me off and ends up in the trash and the only way to stop it so I am told is not have a mailbox. Hummm, tempting! Go figure our US government. Now they tick me off as much as the people sending me junk mail that goes straight to filling landfills.

Looking forward to your email Paul

Terry, I too have many undesired items that come to my mail box. I have a compost heap that just loves to take care of them for me. This way I at least get some usefulness from junk mail.

paul wheaton wrote:Just to be clear... This particular email has not yet been sent. This is a new feature and the wording is not quite right yet. We are still smoothing that out. Once the wording is set then I fully intend to start using this feature.

paul wheaton wrote:Walter, I regret that you saw that message. I am not quite sure how that message came up for you but we are looking into it. The feature will remain but it will operate a little differently and be worded much differently. I like to think that when we actually send out the first email that is part of this feature that this whole thing will fit within your comfort zone.

This is part of the problem. The "your account was closed" bit was shoved in my face with out any preceding nice email of "please sign up for our monthly mailing". The cart got before the horse. This is why I queried as to what this was all about.

There's also this whole Pie thing. I get awarded pies but I really don't feel like I received anything. I wasn't looking for something and what I was given appears to have no value to me but a huge deal is made about it. Then when my "Pies" expire I get a whole lot of messages from the forum instructing me to "buy more pie before it's too late!" Since I wasn't looking for pie, don't see any value in the pie, don't understand what the pie is all about this just gets spammy. Then if an email about something else comes in I may end up not noticing it because there was other spam that I was trained to ignore.

Things are getting too complex.

Forums are normally free. If someone wants to contribute knowledge, time to moderate or money that's fine but you can't expect that. I run some so I have a very good idea about how this all works. The monthly email is not a big deal but the way it was presented is more of an issue.

-Walter

Walter Jeffries wrote:
There's also this whole Pie thing. I get awarded pies but I really don't feel like I received anything. I wasn't looking for something and what I was given appears to have no value to me but a huge deal is made about it. Then when my "Pies" expire I get a whole lot of messages from the forum instructing me to "buy more pie before it's too late!" Since I wasn't looking for pie, don't see any value in the pie, don't understand what the pie is all about this just gets spammy. Then if an email about something else comes in I may end up not noticing it because there was other spam that I was trained to ignore.

This is the beginning of something that I think will end up being a core thing within this community. It will take a year or so to mature.

Forums are normally free. If someone wants to contribute knowledge, time to moderate or money that's fine but you can't expect that. I run some so I have a very good idea about how this all works. The monthly email is not a big deal but the way it was presented is more of an issue.

I think I first "met" you at homesteading today. I was a user of those forums back when it was the countryside forums. I think these forums have never been as commercial as HT. Especially the level of commercial that HT has gotten to recently.

Back when I first got countryside magazine, I read every article and I read every ad. I think there is something to be said for learning about the products that are out there that align with the content. And if weren't for the ads, I suspect that there might not be a countryside mag.

As the years pass, I think it is wise to meet the ends in more creative ways. To find that optimal path that is content rich, infecting brains with permaculture and homesteading and getting the bills paid while minimizing the annoying stuff. All so that the forums can remain free.

For what my opinion is worth - as someone who made an account on this site specifically to PM one person about one specific thing - I disagree with the "mandatory monthly email."  I understand why you would be tempted to do this, and I think removing the people who sent extremely hostile emails is perfectly fair, but no one likes receiving unsolicited email.  If I spent a lot of time on this site I would still not want to receive it.  I do not like to receive unsolicited email from sites I do spend a lot of time on and contribute heavily to.  

Further, the implication of the way you worded this in your email is at best condescending and at worst hostile (to people who have done nothing to deserve it).  "Click here to read about Paul's Choice" - while it is, in a literal sense, Paul's Choice, for someone who doesn't want to receive unsolicited email that I will delete anyway, that wording is a little confrontational.  It's like if I ran a restaurant and refused to supply ketchup with my fries because of a bad experience and posted a link on my site saying "click here to read about My Choice."  No one would care, and they might even keep coming to my restaurant, but they would always be irritated that they couldn't have fries with ketchup.  

Anyway, I'm not angry and I respect the fact that you are the site owner, but I think you are hurting members of your community (especially if you include peripheral ones like me) with both the emails and the attitude behind them.  I would never send an angry email (or write an angry forum post) about this, but I feel like because I don't want the monthly email I have been lumped together with people who do those things in a very confrontational, almost hostile way.  This idea of forcing people to accept the email is, in my opinion, ill-advised.  It's the kind of idea that seems like a good one when you've stewed over something for awhile, or talked to a few like-minded friends, but alienates people who have done nothing wrong in practice.  

Am I "using" your community?  Yes, in a sense - I talked to the one person I wanted to get in touch with and thanks to him I have a bunch of trees to plant that otherwise would not have existed.  I certainly haven't hurt the community in any way.  Similarly, I doubt the community will notice much if I leave, which I will end up doing if I decide the emails are not worth it.  I still plan to keep my account open for the time being, because I like plants and I might have a reason to use it again in the future.  But if a year or so goes by and I don't gain any benefit from keeping my account open, I will end up closing it just to receive one less email per month.  While that seems like a very small price to pay for something, if I'm not getting any value out of my account for an extended period of time, why pay a price for it?  

Just my two cents.  

(And this is my first, and probably will be my only, forum post on this site.  I feel like there's something ironic and maybe a little embarrassing about that...)

John,

It sounds like my terms are not a fit for you.  It's a good thing there are millions of other sites on the internet that you will probably like better.  

I am locking your account just to make sure that you don't get any more of our emails.

Speaking of which: I was happy to get Paul's message yesterday. Once a month from the forum owner feels just right.

I think the best way to go about sending messages like these would be to send out the first monthly e-mail to all members of the forum informing about this new thing - and then at the bottom of every monthly e-mail have a little "why am I receiving this?" clause that says something "this is a service e-mail sent to all members of the Permies.com community. If you don't like to receive this sort of thing you are welcome to close down your account here" and when people sign up make it known that this will be sent out every month to all members.

I will say how-ever that I think that sort of thing is very inefficient... I subscribe to a large number of e-mail lists, and I just attended a sales seminar where I was told to keep an e-mail list of all customers. But honestly I don't read it... I hardly even read the dailyish e-mail... But receiving it is not a problem - I have folders for "Social", "Promos", "Updates" in my inbox - and the dailyish e-mail go in the Updates folder, which I skim once a week, and then mark all as read if catches my eye.

I understand that people would be upset by that first e-mail in this thread, but I really don't even know if I have received that mail myself (but I doubt it since I think I am subscribed to everything in here...)

It's just an email. Where's the harm?

How do I stop any and all emails on an account that I deleted?

Simone Gar wrote:How do I stop any and all emails on an account that I deleted?

Are you talking to us now on the account that was "deleted"?  Why would you have more than one account?

Do you want us to close the "Simone Gar" account?

paul wheaton wrote:

Simone Gar wrote:How do I stop any and all emails on an account that I deleted?

Are you talking to us now on the account that was "deleted"?  Why would you have more than one account?

Do you want us to close the "Simone Gar" account?

No. And i don't have more than one account.

I had an account and deleted it sometime way back. Then I changed my mind (it happens) and created a new account. Because the old one was deleted or so I though! It says "this account is deleted".

But I am still getting emails to that email address of the old account. How can I stop this? I can PM you the email address of that helps.