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checking something?

 
steward & author
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I'm having trouble with my Shutterstock account.  I updated the profile, but the new photo doesn't show when I'm logged out, or when I clean my cookies/cash/whatever, or when I try on a new browser, or on a different computer, or on a different computer in a different part of town, or at a friend's house at their computer.

BUT the people at SS say that it shows the correct photo.  

I suspect it's a country issue.

What we need is a few people to do an experiment.  Maybe some Canadians and maybe some from the US... maybe some from elsewhere?

Step 1: go here https://www.shutterstock.com/g/crowinghen

Step 2: report back which profile photos you see (it's the one in the circle at the top).

Let's find out if different countries show different pictures.
 
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This is what I got.
Screenshot_2019-11-22-17-30-33.png
Screenshot_2019
Screenshot_2019
 
r ranson
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crazy!  you got the right one.  

Maybe being on a phone influences it?  
 
pollinator
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I'm on my phone and get a black and white photo of you with a goat on your lap.
 
steward
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I got a similar one on my laptop...
Crowing-Hen.png
[Thumbnail for Crowing-Hen.png]
 
r ranson
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Jan White wrote:I'm on my phone and get a black and white photo of you with a goat on your lap.



Ah HA!

That's what I'm getting too.

I was worried I was going crazy.

I cleaned my browser.  I cleaned my computer with the deep scan that comes with windows. I used two other deep scan cleaning software.  I'm still getting the same photo.  
 
steward & bricolagier
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US, laptop, spinning wheel. :D
 
master steward
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I got dis... (tablet)
Screenshot_20191122-195725.jpg
I got dis... (tablet)
I got dis... (tablet)
 
gardener
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Spinning wheel here in the US
 
Dale Hodgins
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I'm on a Samsung Galaxy. I wonder what it looks like if you use an Apple phone?
 
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Spinning wheel here, on my Fire tablet...(US).
 
Jan White
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I'm getting the goat photo on an android phone, so it's not an apple thing.
 
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r ranson
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Thank you so much guys.  
 
pollinator
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I get the lapgoat. Canada.

Both on my Galaxy S7 and on a Win7 PC. But, the PC is accessing the net through the phone, Telus network..
 
r ranson
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The wheel looks better than the lapgoat for so small a photo, right?

 
D Nikolls
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Definitely, the wheel is great, distinctive even very small.

I couldn't tell what the heck the goat was until someone else described it..
 
r ranson
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Happy!

Funny thing is, she's a πŸ‘. Sheep.  
 
pollinator
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Carla Burke wrote:I got dis... (tablet)



Me too Desktop Win7/Firefox
 
pollinator
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Uk, on a PC.

I get the spinning wheel one.
 
r ranson
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Great info.

Thanks guys for participating in the experiment.

I wonder why the Canadian internet is so weird that it's not updating?  Is it something to do with the internet in the country or something to do with the way the other site is formatted?  
 
Jan White
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I wonder what service provider Dale uses. Maybe it's a Telus thing.
 
Dale Hodgins
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Jan White wrote:I wonder what service provider Dale uses. Maybe it's a Telus thing.



Bell Mobility. But sometimes I'm on Wi-Fi. I'm going to check it both ways now.
 
Dale Hodgins
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Jan White wrote:I wonder what service provider Dale uses. Maybe it's a Telus thing.



Bell Mobility. But sometimes I'm on Wi-Fi. I'm going to check it both ways now.

..... a couple minutes later....
I get the exact same thing whether viewing it through my data plan or on the Starbucks Wi-Fi with my data turned off. So it's probably about the device and not the carrier.
 
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Canada. Wifi, Windows 7 PC,  teksavvy (I think they buy their service from Bell), and also seeing the goat. And yes, spinnning wheel is much cooler for such a small image.
 
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Aww, I feel gypped.  I see the spinning wheel, but there's no sign of the "lapgoat" sheep in the portfolio.
I'm in Canada, using the Chrome browser on the Rogers wireless network on a Windows PC.
 
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I'm in Brazil (with the VPN off!), Chrome on a Windows PC, on my home wifi, and I see the spinning wheel.
 
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Spinning wheel. Mac desktop using Firefox. Canada.
 
pollinator
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Here in North Carolina of the US I see the spinning wheel. Interesting!
 
r ranson
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Lapgoat people, can you check again?

Is there any chance you are using Shaw internet?  
Anyone using Shaw internet and getting the wheel?  If so, are you in BC?
 
gardener
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Fascinating, apple iPad in NZ, Vodafone
732B4D61-D0B6-41F9-A240-986FEBBF4DB7.png
[Thumbnail for 732B4D61-D0B6-41F9-A240-986FEBBF4DB7.png]
 
Pearl Sutton
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Laptop, US, still spinning wheel.
 
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Laptop from India, and I see the spinning wheel.
 
pollinator
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May be a matter of the pic service using caching for certain parts of the world. The cache may not update regularly, so for those locales getting served from the cache, the old pic is showing. If so, their tech people _might_ (maybe...) understand the situation and be able to confirm, at least, that they use a website caching service. There might be a vague chance that you could do something as the website admin to force or hurry cache update; seems unlikely, but not my territory.

Just a thought.


Rufus
 
Jan White
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I still see the black and white photo. I use a Telus subsidiary. If I find a Shaw hotspot somewhere in town, I'll check again.
 
Jan White
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Bahaha! I love your Spode ballot
 
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